- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Housekeeping, Cleaning & Sanitation
- Posted
- Nov 11, 2026
About Claridge’s
Claridge’s is a Maybourne hotel on Brook Street in London’s Mayfair. Its rooms and public spaces combine Victorian, Art Deco and contemporary design. The hotel operates restaurants, bars, event spaces and a spa, bringing together careers in guest services, housekeeping, culinary work and other hotel departments. Its approach to hospitality places individual guest care and attention to detail at the center of service.
Claridge’s seeks a Floor Housekeeper to oversee an assigned section of guest rooms, supervise and develop Room Attendants and House Porters, and maintain exceptional room and service standards. This is a permanent, full-time role with 40 hours per week and a flexible shift pattern.
Role & Responsibilities
- Oversee the smooth operation of the assigned section of guest rooms.
- Supervise Room Attendants and House Porters to deliver memorable guest experiences.
- Maintain the highest standards at all times.
- Support the development and ongoing learning of Room Attendants and House Porters.
- Ensure guest rooms, linens and amenities remain in exceptional condition.
Qualifications
- Experience in a similar role within a five-star or fine-dining environment.
- Confidence in leading, supporting and motivating a team.
- Ability to manage service flow and step in to support during busy periods.
- Provide intuitive service, with a thorough understanding of guest needs to create exceptional experiences and lasting memories.
- Be a collaborative, enthusiastic learner who welcomes challenge and development.
- Thorough understanding of Forbes and LQA Standards.
- Must be eligible to live and work in the UK and provide documented evidence of eligibility during recruitment.
Skills
Experience
Experience in a similar role within a five-star or fine-dining environment.
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Excellent salary package; family-friendly policies including enhanced maternity and paternity pay; increased holiday allowance after 3 and 5 years of service; travel season ticket loans; pension scheme*; subsidised monthly podiatrist and masseuse treatments; flu vaccination vouchers*; eye-test vouchers and contributions towards glasses*; 24-hour colleague assistance helpline; on- and off-site Occupational Health Service; death-in-service salary contribution; wellbeing activities focused on mental and physical health; complimentary all-day staff restaurant serving nutritious meals; referral scheme with earnings up to £1,500*; colleague recognition and award programmes with prizes; an additional paid day off for birthdays; internal transfer and promotion opportunities; in-house training and development; long-service awards; preferential Maybourne room rates of £50 per overnight stay; hotel guest experience stay*; 50% food and beverage discount across Maybourne*; social events; wedding and baby gifts; retirement functions. Terms and conditions apply to all benefits.
Culture
Claridge’s emphasizes personal service and care in the details of a guest’s stay. Its recruitment materials describe collaboration across departments and opportunities for learning and development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.