- Employment
- Part-Time
- Seniority
- Mid-Level
- Department
- Spa, Wellness & Recreation
- Posted
- Nov 11, 2026
About Claridge’s
Claridge’s is a Maybourne hotel on Brook Street in London’s Mayfair. Its rooms and public spaces combine Victorian, Art Deco and contemporary design. The hotel operates restaurants, bars, event spaces and a spa, bringing together careers in guest services, housekeeping, culinary work and other hotel departments. Its approach to hospitality places individual guest care and attention to detail at the center of service.
Claridge’s seeks a casual Beauty and Massage Therapist to deliver Spa treatments to Claridge’s and Maybourne standards, provide attentive and tailored guest care, and support the smooth running and hygiene of the Spa. The role requires at least 2 years of luxury spa experience and a minimum NVQ Level 3; Level 4, CIBTAC and/or CIDESCO qualifications are preferred.
Role & Responsibilities
- Deliver treatments to Claridge’s and Maybourne standards, following training provided by the relevant product company and meeting LQA and Forbes standards.
- Welcome guests and members, anticipate their needs throughout the Spa, and exceed their expectations.
- Support the Spa team as needed to ensure the smooth running of the day.
- Update guest records with treatments received.
- Maintain cleanliness and hygiene throughout the Spa during the day.
- Understand and promote all Spa services.
Qualifications
- At least 2 years of experience in the luxury spa industry.
- Minimum NVQ Level 3 qualification; Level 4, CIBTAC and/or CIDESCO qualifications preferred.
- Extensive knowledge of massage techniques, including Swedish, deep tissue and prenatal massage.
- Experience in skincare analysis and advanced facial techniques or technologies preferred.
- Ability to deliver exceptional spa treatments tailored to individual guest needs.
- Strong customer care and communication skills.
- Excellent attention to detail.
- High standard of personal presentation.
- Confident, professional and welcoming personality.
- Applicants must be eligible to live and work in the UK and provide documented evidence of eligibility.
Skills
Experience
At least 2 years in the luxury spa industry.
Education
Minimum NVQ Level 3; Level 4, CIBTAC and/or CIDESCO preferred.
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Enhanced maternity and paternity pay; holiday allowance increases after 3 and 5 years of service; travel season ticket loans; pension scheme; subsidised monthly podiatrist and masseuse treatments; flu vaccination and eye test vouchers, with contributions towards glasses; 24-hour colleague assistance helpline; on- and off-site occupational health service; death-in-service salary contribution; wellbeing activities focused on mental and physical health; complimentary all-day dining in the staff restaurant; referral scheme with earnings of up to £1,500; colleague recognition and award programmes; paid birthday day off; internal transfer and promotion opportunities; in-house training and development; long-service awards; preferential Maybourne room rates of £50 per overnight stay; hotel guest experience stay including an overnight stay and dining; 50% food and beverage discount across Maybourne; social events; wedding and baby gifts; retirement functions. Terms and conditions apply to benefits marked with an asterisk.
Culture
Claridge’s emphasizes personal service and care in the details of a guest’s stay. Its recruitment materials describe collaboration across departments and opportunities for learning and development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.