Church's Client Advisor

Seniority
Entry-Level
Posted
May 24, 2026

About Church's

Church's is a British heritage shoemaker renowned for handcrafted leather footwear and timeless design. The maison combines artisanal production values with international luxury retail standards and operates within the portfolio of a global luxury group, offering boutiques that emphasise product knowledge, impeccable service and refined presentation.

Church's seeks a Client Advisor in Paris (Courcelles): boutique sales role delivering bespoke service and driving revenue for the heritage shoemaker.

Role & Responsibilities

  • Deliver exceptional, personalised service to boutique clients to build long-term relationships and drive repeat business.
  • Achieve and exceed individual and store sales targets through proactive selling, upselling and clienteling activities.
  • Maintain deep product knowledge of Church’s collections, materials and manufacturing techniques to advise clients accurately.
  • Manage client records and follow-ups using the CRM to nurture leads and convert opportunities.
  • Execute visual merchandising and boutique presentation standards to reflect brand aesthetic and seasonal campaigns.
  • Operate point-of-sale systems, handle transactions and ensure accurate cash and stock control.
  • Support stock reception, stockroom organisation and inventory cycle counts to preserve boutique availability and presentation.
  • Provide after-sales service including alterations coordination, repairs liaison and client feedback handling.

Qualifications

  • Demonstrable experience in luxury retail or premium service environments; boutique footwear or leather-goods experience preferred.
  • Excellent interpersonal and commercial communication skills with a client-focused demeanour.
  • Strong product sensibility for footwear, leather craftsmanship and brand heritage.
  • Organised, reliable and comfortable working to targets in a fast-paced boutique environment.
  • Flexibility to work retail hours including weekends and peak trading periods.

Skills

Clienteling and relationship management Luxury retail selling and upselling techniques Visual merchandising and boutique presentation Point-of-sale operation and cash handling Stock management and basic inventory procedures CRM usage for follow-up and client record maintenance

Experience

Preferably 1–3 years of experience in luxury or premium retail; direct experience with footwear or leather-goods boutiques is an advantage.

Education

High school diploma or equivalent; vocational training in retail, sales or fashion is a plus.

Workplace

The role is situated in Paris, Île-de-France, France.

Culture

Church’s boutiques combine British craftsmanship and heritage with international luxury retail standards. The work environment values meticulous product knowledge, understated service excellence and close collaboration across sales teams to uphold boutique presentation and client experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Church's, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Boutique Sales Consultant», «Client Relations Advisor», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Church's

Church's Client Advisor

Paris, France

Continue to the application.