Church's Client Advisor

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Location
ParisÎle-de-FranceFrance
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 16, 2026

About Church's

Church's is a heritage English maison celebrated for handcrafted, Goodyear‑welted footwear and a refined approach to classic luxury. The brand is recognised for artisanal manufacturing, timeless design and a retail network that delivers attentive, product-led client service in flagship stores and boutiques worldwide.

Church's seeks a Client Advisor for its Courcelles boutique in Paris — deliver luxury client service and drive sales in a heritage footwear maison.

Role & Responsibilities

  • Deliver personalised, high‑touch service to an international, luxury clientele, building long‑term relationships and repeat business.
  • Achieve and exceed individual and store sales targets and KPIs through proactive clienteling and conversion.
  • Manage the full sales cycle: greet clients, product presentation, fitting, closing sales and after‑sales follow up.
  • Maintain expert product knowledge across men's and women's footwear, materials and construction techniques to advise clients authoritatively.
  • Use the store’s CRM and POS systems to record interactions, follow up on leads and process transactions accurately.
  • Support visual merchandising standards and ensure the boutique is impeccably presented at all times.
  • Receive, inspect and organise stock; assist with inventory counts and basic stock control procedures.
  • Collaborate with the store team on local marketing, private appointments and trunk shows to maximise client acquisition.

Qualifications

  • Demonstrable commercial sensibility with a client‑first mindset and polished interpersonal skills.
  • Professional appearance and presentation consistent with a premium luxury house.
  • Strong numeracy and attention to detail for handling transactions and stock tasks.
  • Flexible availability including weekends and peak retail periods.
  • Right to work in France; retail experience in a luxury or premium footwear/apparel environment preferred.

Skills

Clienteling and relationship management Luxury sales techniques and upselling Product knowledge of artisanal footwear and materials Point‑of‑sale (POS) operation and transaction handling Visual merchandising and boutique standards Inventory handling and basic stock control Cross‑selling and private appointment management

Experience

Previous experience in boutique or luxury retail sales is preferred; 1–3 years in front‑facing sales or clienteling roles is advantageous.

Education

High school diploma or equivalent; vocational training in retail, fashion or customer service is a plus.

Workplace

The role is situated in Paris, Île-de-France, France.

Culture

Church's fosters a culture rooted in craftsmanship, discretion and refined service; the retail environment prizes attention to detail, product expertise and a collaborative boutique team dynamic. Employees are expected to embody the maison’s understated elegance while delivering personalised client experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Church's, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Boutique Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», «Personal Client Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.