Church's Client Advisor
- Location
- ParisÎle-de-FranceFrance
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 9, 2026
About Church's
Church's is a heritage English shoemaker renowned for artisanal craftsmanship and refined footwear and accessories. Operating worldwide as part of the Prada Group, the maison combines traditional production techniques with contemporary design, offering employees an international, craft-focused environment within a leading luxury fashion network.
Church's Client Advisor in Paris — boutique sales role providing luxury client service and driving sales for the Church's Paris store.
Role & Responsibilities
- Act as a brand ambassador by delivering an exceptional, personalized luxury client experience that reflects Church’s values and client journey standards.
- Maximise individual and team sales by proactively identifying opportunities, cross‑selling across departments and achieving assigned KPIs and targets.
- Capture and maintain accurate client records in the company CRM to nurture relationships, support repeat business and enable personalised outreach.
- Operate with an omnichannel mindset, coordinating in‑store activity with online and CRM‑driven initiatives to optimise conversion and client lifetime value.
- Maintain high standards of visual merchandising and shop floor presentation in line with company operational guidelines and stock procedures.
- Resolve client concerns efficiently, escalating to line management when necessary, and contribute to a secure environment with loss‑prevention vigilance.
- Collaborate constructively with colleagues to ensure consistent service delivery and contribute to a positive, inclusive workplace culture.
Qualifications
- Proven track record of building and maintaining long‑term client relationships in a retail or client‑facing environment.
- Demonstrable passion for selling and strong interest in luxury, fashion, art or design.
- Excellent interpersonal and communication skills with the ability to work independently and as part of a team.
- Result‑driven mindset with resilience, ambition and problem‑solving capability.
- Solid product knowledge of footwear and accessories, or willingness to develop category expertise quickly.
Skills
Experience
1–3 years of client‑facing sales experience, preferably within luxury retail or a premium service environment, with evidence of using CRM tools and delivering measurable sales results.
Education
High school diploma or equivalent; vocational training in retail, fashion or customer service is advantageous.
Workplace
The role is situated in Paris, Île-de-France, France.
Culture
Church’s combines deep artisan heritage with the global perspective of the Prada Group, fostering a creative, international workplace that values craftsmanship and personal talent. The brand promotes inclusivity and professional development, encouraging collaborative teams motivated by excellence and client‑centred service.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Church's, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Boutique Client Advisor», «Client Relations Advisor», «Personal Shopping Advisor», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.