Church's Assistant Store Manager

About Church's

Founded in Northampton in 1873, Church's stands as one of Britain’s most distinguished names in luxury footwear, renowned for Goodyear-welted construction, refined design, and an enduring commitment to craft. As an employer, the House offers a rare environment where heritage techniques meet contemporary retail, product development, and global brand expression. Its teams contribute to a culture defined by precision, patience, and pride, whether in workshops, boutiques, corporate functions, or international markets. Supported by the vision of the Prada Group, Church's seeks professionals who value excellence, authenticity, and service, and who are inspired to safeguard tradition while shaping the future of modern British elegance.

Role & Responsibilities

• Promote and maintain customer loyalty through solid client relationships and client-centric engagement
• Support the Store Manager in ensuring exceptional customer welcome, service delivery, and brand qualitative standards
• Remain current on fashion trends and competitor activity, communicating insights to the sales staff
• Develop sales strategy in cooperation with Retail Merchandising, Visual Merchandising, and Retail Operations teams
• Reflect corporate image and ensure staff alignment with brand standing and professional standards
• Foster entrepreneurial spirit and team cohesion through effective communication and efficient operational organization
• Support staff professional development by collaborating on development plans with the Store Manager
• Ensure synergy between front and back office operations
• Maintain store image and product care in line with corporate standards and staff accountability

Qualifications

• Leadership and team management experience in a retail environment
• Proven ability to motivate and persuade teams toward business objectives
• Strong customer service orientation and natural ability to welcome clients
• Demonstrated track record of driving sales and achieving quantitative targets in luxury retail
• Business/Retail Management degree or equivalent (preferred)
• Passion for luxury goods, fashion, art, and design
• Proficiency in retail systems and point-of-sale operations (inferred)

Skills

Experience

Minimum 3–5 years of progressive retail experience, preferably in luxury fashion or accessories, with demonstrated leadership of sales teams and proven ability to achieve sales targets and build client loyalty.

Education

Business, Retail Management degree, or equivalent qualification preferred; post-secondary education in a related discipline is advantageous.

Workplace

Culture

Church's fosters a workplace culture rooted in British craftsmanship, heritage, and an uncompromising attention to detail. As an employer, it offers an environment where traditional shoemaking expertise meets the standards of a global luxury house, encouraging pride in workmanship, refined service, and long-term professional development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.