Christian Dior Uber Luxury Manager

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Ensure Salon Privé targets and objectives are achieved in coordination with the Boutique Manager
• Serve as ambassador and host within the Salon Privé maison, embodying the ultra-luxury brand positioning
• Engage and lead boutique VIP Managers in driving clients to Salon Privé and presenting Uber luxury categories
• Develop emerging talent with ultra-luxury mindset and cultural alignment
• Contribute to and execute the full-year Salon Privé client engagement plan in collaboration with the Boutique Director
• Build and nurture strong relationships with Elite and Super Elite clientele
• Execute recruitment and upgrading strategies for Uber luxury clients, with specific VVIC targets
• Deliver exceptional client experiences through bespoke service and ultra-luxury expertise during appointments
• Coordinate with the marketing team on seasonal events and one-to-one engagements with top-tier clients
• Manage daily one-to-one client scheduling and calendar planning for Salon Privé appointments
• Train and develop the VIP Client Managers team on ultra-luxury protocols and brand expertise
• Attend all appointments with Elite clients for haute couture consultations
• Manage all in-store and villa-based Salon Privé events with defined ROI objectives
• Drive business objectives to achieve 15% of boutique turnover through Salon Privé

Qualifications

• 8+ years of retail experience, preferably with at least 4 years in luxury product management
• Demonstrated experience in managing high-net-worth or VIP clientele
• Strong commercial acumen with entrepreneurial spirit
• Excellent interpersonal and communication skills
• Proven ability to lead and develop teams within a luxury environment
• Fashion industry knowledge and sensitivity

Skills

Experience

Minimum 5 years of retail experience required, with at least 4 years in a luxury management capacity, preferably in haute couture or premium fashion. Demonstrated success in managing Elite and Super Elite client segments.

Education

Not specified

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.