- Location
- Copenhagen Fyn Denmark
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Human Resources, People & Culture
- Posted
- Nov 6, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Parfums Christian Dior is hiring a full-time Travel Retail Training Manager based in Copenhagen to develop retail teams and training across Nordic travel-retail doors. The role combines coaching, in-class and digital learning, and seminar leadership; it involves 70% field work and travel at least four days per week, with flexibility for varied hours, evenings, weekends and holidays.
Role & Responsibilities
- Design and deploy, with the regional Retail Manager, a structured training curriculum covering product knowledge, brand heritage, makeup artistry, skincare expertise and advanced selling techniques.
- Track and measure knowledge acquisition through regular quizzes, certifications and practical assessments.
- Conduct regular individual appraisals and provide each Beauty Consultant with clear, constructive and motivating feedback.
- Build and monitor personalized Individual Development Plans for each Beauty Consultant, setting SMART objectives and milestones to track progress.
- Oversee Beauty Consultant uniform and grooming allocation to ensure each consultant is properly equipped.
- Deliver tailored, context-specific training based on analysis of each point of sale, including airport typology, passenger profile and product assortment.
- Lead operational preparation of training sessions, defining timing, location, attendees and logistics in alignment with the Retail Manager and key commercial milestones, including product launches, peak travel periods and trade animation.
- Measure each training’s efficiency and business impact using KPIs and sell-out data.
- Develop promoters and generic staff in key strategic airports through targeted, time-efficient training programs.
- Support the organization, coordination and facilitation of the annual Travel Retail Europe convention with Dior Beauty Consultants, in collaboration with the Travel Retail Training Department.
- Organize local sales-cycle seminars with the Retail Manager and facilitate them three times a year, in person and/or digitally.
- Track budgets rigorously to ensure cost efficiency and return on investment aligned with business priorities.
- Spend 70% of the role in the field and travel at least four days per week.
- Report to the Area Manager based in Paris.
Qualifications
- At least 3 years of experience in retail training, coaching and retail management.
- Master’s diploma from an international business school.
- Knowledge of perfumes and cosmetics is preferred.
- Curiosity about the travel retail business.
- Fluent English is essential; proficiency in additional languages relevant to the travel retail location is a significant advantage.
- Flexibility to work varied hours, including evenings, weekends and holidays, as required by the travel retail environment.
- Creative and innovative approach.
- Exemplary leadership and people-management capacity.
- Stakeholder-management capacity.
- Teamwork and collaboration.
- Learning agility.
- Attention to detail.
Skills
Experience
At least 3 years in retail training, coaching and retail management.
Education
Master’s diploma from an international business school.
Workplace
The role is situated in Copenhagen, Fyn, Denmark.
Explore jobs in Denmark.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.