Christian Dior Training Manager, Travel Retail

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Design and deploy a structured, progressive training curriculum covering product knowledge, brand heritage, makeup artistry, skincare expertise, and advanced selling techniques in partnership with regional Retail Managers
• Conduct individual appraisals at regular intervals, delivering constructive and motivating feedback whilst building and monitoring personalized Individual Development Plans with SMART objectives
• Track and measure knowledge acquisition through quizzes, certifications, and practical assessments; measure training efficiency through KPI analysis and sell-out data
• Lead the operational preparation of training sessions by defining timing, venue, attendees, and logistics aligned with Retail Managers and key commercial milestones
• Oversee Beauty Consultant uniform and grooming allocation to maintain impeccable presentation standards
• Develop and upskill promoters and generic staff populations through targeted, time-efficient training programs at key strategic airports
• Organize, coordinate, and animate the Annual Convention for all Dior Beauty Consultants at Travel Retail Europe level, in collaboration with the Travel Retail Training Department
• Organize and animate Local Sales Cycle Seminars three times annually across the perimeter in physical and/or digital formats; maintain rigorous budget tracking to ensure cost efficiency and ROI

Qualifications

• Master's Diploma from an international business school
• Minimum 3 years of experience in retail training, coaching, and retail management
• Knowledge of perfumes and cosmetics preferred
• Demonstrated exemplary leadership and people management capacity
• Exceptional attention to detail and commitment to luxury standards
• Strong stakeholder management ability
• Proficiency in English is essential; additional languages relevant to travel retail locations are a significant advantage

Skills

Experience

Minimum 3 years of professional experience in retail training, coaching, and retail management within a luxury or dynamic retail environment. Field-based retail operations experience highly valued.

Education

Master's Diploma from an internationally recognized business school.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.