Christian Dior Training Manager

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Design and deploy a structured training curriculum covering product knowledge, brand heritage, makeup artistry, skincare expertise and advanced selling techniques in collaboration with Retail Managers
• Track and measure knowledge acquisition through regular quizzes, certifications and practical assessments
• Conduct individual appraisals at regular intervals, delivering clear, constructive and motivating feedback to Beauty Consultants
• Build and monitor personalized Individual Development Plans for each Beauty Consultant, setting SMART objectives and milestones
• Oversee Beauty Consultant uniform and grooming allocation to ensure impeccable brand presentation
• Conduct tailor-made trainings based on knowledge and analysis of each point of sale, including airport typology and passenger profiles
• Lead operational preparation of training sessions by defining timing, place, attendees and logistics aligned with Retail Managers and commercial milestones
• Measure training efficiency and business impact through KPIs and sell-out data analysis
• Develop and upskill promoters and generic staff in key strategic airports
• Support organization, coordination and animation of the Annual Convention at Travel Retail Europe level
• Organize and animate Local Seminars three times per year in physical or digital formats
• Maintain rigorous budget tracking to ensure cost efficiency and return on investment

Qualifications

• Master's degree from an international business school
• Minimum 3 years of experience in retail training, coaching and retail management
• Knowledge of perfumes and cosmetics industry
• Curiosity about travel retail business
• Fluency in English (essential); proficiency in additional languages relevant to the travel retail location is a significant advantage
• Exemplary leadership and people management capacity
• Strong stakeholder management skills
• Demonstrated learning agility
• Exceptional attention to detail
• Ability to work varied hours, including evenings, weekends and holidays

Skills

Experience

Minimum 3 years of professional experience in retail training, coaching and retail management, ideally within a luxury or travel retail environment.

Education

Master's degree from an international business school.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.