Christian Dior Store Operations Associate
Christian Dior Couture in Kuala Lumpur seeks a Store Operations Associate to manage boutique back‑office operations, inventory and shipping.
Overview
Christian Dior Couture is the haute-couture, ready-to-wear and leather goods house within the Dior fashion house, operating under the LVMH luxury group. The brand is distinguished by its legacy of craftsmanship, exacting quality standards and a strong client-service orientation, offering a collaborative environment for professionals drawn to heritage-driven design and excellence in retail execution.
Role & Responsibilities
- Support the Boutique Manager with daily back‑of‑house operations, including cashiering, daily sales reconciliation, cash counting, till closing and email correspondence.
- Manage shipping and receiving workflows to ensure accurate processing of inbound and outbound inventory.
- Maintain an orderly and secure stockroom and receiving area; oversee replenishment, packaging, equipment upkeep and staff uniform standards.
- Participate in and monitor inventory controls and stock counts; ensure accuracy of receiving, transfers, damage reporting and returns-to-vendor.
- Ensure all boutique associates comply with Company policies, procedures and operational standards.
- Coordinate and supervise boutique team members in the execution of operational tasks to meet store requirements.
Qualifications
- Minimum of 2 years' experience in retail, fashion retail or luxury retail preferred; fresh graduates with strong potential are encouraged to apply.
- Professional grooming and presentation appropriate to a luxury boutique.
- Passion for fashion and the luxury retail sector with strong attention to detail.
- Energetic, quick-minded and able to prioritise tasks under pressure.
- Strong interpersonal, verbal and written communication skills; organised with reliable follow-through.
- Proficiency with computers and Microsoft utilities; comfortable with email and basic back‑office systems.
- Good command of spoken English; ability to converse in additional languages is an advantage.
Skills
Experience
Ideally 2+ years in retail, fashion or luxury retail; however, high-potential fresh graduates will be considered.
Education
High school diploma or equivalent required; tertiary qualification in retail, fashion, hospitality or business is advantageous.
Workplace
The role is situated in Kuala Lumpur, Kuala Lumpur, Malaysia. There are currently 71 open positions in Kuala Lumpur on Cerulean, with 2 added recently. Across Malaysia, Cerulean lists 145 open roles — 2 of them newly added.
Culture
The workplace reflects Dior’s emphasis on craftsmanship, refinement and client-centric service, with high standards for presentation and teamwork. Employees are expected to uphold the brand’s heritage while delivering precise operational execution in a fast‑paced luxury retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.