Christian Dior Store Manager

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Design the optimal boutique structure, recruit suitable profiles, and proactively build a talent pipeline.
• Manage performance, develop employees, motivate the team, and strengthen engagement.
• Oversee the boutique team's daily management, training, coaching, and motivation.
• Lead and participate in regular store meetings covering performance, sales training, product knowledge, visual merchandising, and key operational information.
• Analyze boutique data, identify issues, and define action plans to achieve Maison, boutique, and category sales targets.
• Set and monitor Sales Associate goals and lead the implementation of strategic action plans.
• Optimize boutique performance and profitability through continuous KPI monitoring.
• Coordinate sales promotions, trunk shows, seasonal events, and CRM initiatives for local and international clientele.
• Implement and monitor CRM programs to maximize client retention and engagement.
• Represent the Maison as an Ambassador and build and maintain relationships with VIP clients.
• Implement group, Maison, and boutique policies, procedures, and luxury standards.
• Manage back-office activities, administration, store expenses, and adherence to budget.
• Oversee employee compliance with company policies, security procedures, and lock-up routines.
• Oversee inventory processes, monitor merchandise pricing, coordinate transfers and damage reporting, and minimize stock loss.
• Participate in merchandise displays and visual presentations in accordance with Maison guidelines.

Qualifications

• Proven experience in luxury retail management.
• Goal-oriented mindset with strong leadership and problem-solving capabilities.
• Excellent analytical, communication, time-management, and organizational skills.
• Ability to work under pressure, manage stress, and adapt flexibly to store needs.
• Mentoring and coaching attitude with high emotional intelligence.
• Fluent in English and Spanish; French and additional foreign languages are a strong plus.

Skills

Experience

Minimum 5 years

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.