Christian Dior Shoe Ambassador

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Maintain a strong Dior brand presence through collaboration, engagement, and adherence to all brand standards
• Deliver expert product knowledge and brand storytelling to elevate the client experience and drive sales
• Ensure every client receives an exceptional experience by creating a welcoming environment and delivering personalized service
• Build and maintain strong relationships with leased department store sellers through ongoing communication and partnership
• Enable sales performance by providing training, styling guidance, and collection insights to leased department store teams
• Execute and maintain visual merchandising standards in accordance with Dior guidelines
• Process all Dior POS transactions accurately, including dual-ring procedures, while ensuring full compliance with payment and retention policies
• Maintain inventory accuracy through cycle counts, physical inventories, and stock audits
• Oversee all product movements, including shipments, transfers, loans, returns, and retrievals
• Complete boutique opening and closing procedures, including POS operations and Dioroutine tasks
• Support preparation and packaging of client purchases in accordance with Dior presentation standards
• Maintain organization, cleanliness, and operational standards within stockrooms and all boutique work areas
• Communicate client feedback, business opportunities, and operational insights to management
• Complete required daily and weekly reporting, including exception reporting and sales reconciliation
• Support overall boutique operations while ensuring adherence to company policies, procedures, safety, security, and compliance standards

Qualifications

• Minimum 3 years of retail operations, cashier, or sales support experience; luxury retail experience preferred
• Ability to work a full-time schedule, including evenings, weekends, and holidays as business needs require
• Strong interpersonal, communication, organizational, and follow-through skills
• Ability to stand for extended periods and regularly move, lift, and handle merchandise, fixtures, and supplies
• Demonstrated ability to work in a fast-paced environment while maintaining attention to detail and accuracy
• Commitment to upholding all company policies, procedures, regulations, and standards

Skills

Experience

Minimum 3 years of retail operations, cashier, or sales support experience in a customer-facing environment. Luxury retail experience is strongly preferred.

Education

High school diploma or equivalent; further retail or luxury brand training is advantageous.

Workplace

Benefits

Medical, dental, and vision insurance; Flexible Spending Accounts; short and long-term disability coverage; employee discount program; paid time off; volunteer time off; holidays; mental health and wellbeing support; family-friendly benefits; reproductive health care; child and elder care services; commuter benefits; 401(k) plans with employer contributions matching; employee referral program.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.