Christian Dior Shoe Ambassador

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Maintain strong Dior brand presence through strategic collaboration, client engagement, and adherence to brand standards
• Deliver exceptional client experiences by creating welcoming environments, personalizing service, and partnering with leased department store teams
• Provide expert product knowledge and compelling brand storytelling to elevate client engagement and drive sales performance
• Build and sustain strong relationships with leased department store team members through ongoing communication, collaboration, and strategic follow-up
• Train and mentor leased department store sellers with styling guidance, collection insights, and performance enablement
• Communicate client feedback, business opportunities, and operational insights to management
• Execute and maintain visual merchandising standards in strict accordance with Dior design guidelines
• Manage complete boutique opening and closing procedures, including POS operations and daily administrative tasks
• Process all Dior POS transactions accurately, including dual-ring procedures, with full compliance to payment and retention policies
• Support preparation and luxury packaging of client purchases according to Dior presentation standards
• Maintain inventory accuracy through cycle counts, physical inventories, audits, and timely discrepancy communication
• Oversee all product movements including shipments, transfers, loans, returns, and retrievals
• Ensure organization, cleanliness, and operational standards within stockrooms and all boutique work areas
• Execute daily operational tasks including supply ordering and Dioroutine priorities
• Complete required daily and weekly reporting, exception reporting, and sales and banking reconciliation
• Support overall boutique operations while ensuring strict adherence to company policies, safety, security, and compliance standards

Qualifications

• Minimum 3 years of retail operations, cashier, or sales support experience; luxury retail experience strongly preferred
• Demonstrated ability to work full-time schedule including evenings, weekends, and holidays as business needs require
• Strong interpersonal, communication, organizational, and follow-through capabilities
• Physical ability to stand for extended periods and regularly move, lift, and handle merchandise, fixtures, and supplies
• Proven ability to maintain attention to detail and accuracy in fast-paced environments
• Commitment to upholding all company policies, procedures, regulations, and operational standards

Skills

Experience

Minimum 3 years of retail operations, cashier, or sales support experience, with luxury retail background preferred. Demonstrated success working in fast-paced retail environments with strong operational and customer service acumen.

Education

High school diploma or equivalent required; prior retail or hospitality education beneficial.

Workplace

Benefits

Comprehensive medical, dental, and vision coverage; Flexible Spending Accounts; short and long-term disability insurance; employee discount program; various paid time off and volunteer time off; holiday pay; mental health and wellbeing support; family-friendly benefits; reproductive health care; child and elder care services; commuter benefits; 401(k) plans with employer contribution matching; employee referral program.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.