Christian Dior Sephora Account Omni-channel Manager
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $100,000–135,000/year
- Department
- Retail & Boutique Operations
- Posted
- Jul 8, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
LVMH Inc. seeks a Sephora Account Omni-channel Manager in New York. Manage Dior prestige beauty brand strategy, retail execution, and omni-channel growth within Sephora USA.
Role & Responsibilities
- Support the Sr Director in developing and executing the annual Sephora business plan, including launch strategy, promotional calendar, assortment priorities, and key growth drivers across all beauty categories
- Help provide a true Sephora omni-channel experience by ensuring that brick-and-mortar, e-retail, launch timing, and promotional cadence are aligned internally with Dior and externally with Sephora
- Secure best-in-class local implementation of 360° activations, including e-retail, merchandising, in-store activation, eventing, education, sampling, gifting, paid social, and PR/influencer marketing
- Act as key partner to ensure commercial readiness is met by all cross-functional team members (digital, visual merchandising, education, field)
- Own and maintain trackers, calendars, launch timelines, and activation recaps to ensure all initiatives are executed on time
- Serve as a day-to-day partner to Sephora cross-functional teams to support launches, promotional activations, assortment updates, and issue resolution
- Track in-store and event budgets, ensuring accurate monitoring, reconciliation, and alignment with approved spending
- Conduct retail sales, trend, and performance analysis; own sell-out insights and monitor after-launch results
- Prepare and present strategies, business analyses, and recommendations at internal meetings and leadership reviews
- Identify risks and opportunities across the business and proactively recommend action plans to improve performance and consumer experience
- Stay abreast of competition, new Sephora launches, and market performance through ongoing research
Qualifications
- Minimum 5–7 years of relevant experience in sales, account management, trade marketing, or other commercial functions
- Experience within prestige beauty, luxury, retail, or consumer goods strongly preferred
- Sephora experience and/or familiarity with the prestige beauty retail landscape preferred
- Advanced proficiency in Microsoft Excel and PowerPoint
- Strong project management and organizational skills
- Excellent written, verbal, and presentation skills
Skills
Experience
5–7 years of relevant experience in sales, account management, trade marketing, or other commercial functions. Experience within prestige beauty, luxury, retail, or consumer goods is strongly preferred, as is familiarity with Sephora and the prestige beauty retail landscape.
Education
Not specified
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 100,000 to USD 135,000 per annum.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Account Executive», «Sephora Commercial Manager», «Beauty Account Strategist», «Omni-channel Sales Manager», «Prestige Beauty Account Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.