Christian Dior Senior Sales Executive, Women's Ready-to-Wear
Christian Dior Couture seeks a Senior Sales Executive (Women's RTW) in London at Harrods — on-site role focused on client recruitment, relationship development and sales.
Overview
Christian Dior Couture is a leading luxury fashion house celebrated for couture-level craftsmanship, creative leadership and an exacting attention to detail. As part of the LVMH group, the Maison combines heritage-driven design with global retail sophistication and a relentless focus on client experience.
Role & Responsibilities
- Deliver an exceptional, personalised client experience on the shop floor, greeting and advising clients to the highest luxury retail standards.
- Implement clientelling strategies to recruit, convert and develop long-term client relationships through one-to-one personal shopper style engagement.
- Achieve and exceed individual and departmental sales targets through proactive selling, add-on opportunities and conversion of appointments/OTO activity.
- Demonstrate deep product knowledge across Women's Ready-to-Wear, Fine Jewelry, Accessories and Leather Goods and stay aware of campaigns, launches and promotions.
- Operate selling systems and POS, and follow cash, credit and exchange procedures accurately.
- Manage stock and follow inventory control procedures; support loss-prevention, security protocols and company administration systems to minimise shrinkage.
- Maintain impeccable housekeeping and visual standards within the department and support merchandising expectations.
- Assess potential clients on the shop floor, escalate and liaise with management on customer complaints when necessary.
- Contribute positively to team meetings, support colleagues and carry out additional duties as directed by management.
Qualifications
- Minimum 3 years' experience in luxury retail sales, ideally within women's ready-to-wear and accessories.
- Proven track record of meeting or exceeding sales targets and developing client portfolios.
- Comprehensive product knowledge across Women’s RTW, fine jewelry, accessories and leather goods.
- Excellent communication, interpersonal and relationship-building skills with a client-centric approach.
- Professional demeanour, self-confidence and a collaborative team spirit; passion for the Dior brand and collections.
Skills
Experience
Minimum 3 years' experience in luxury retail or related roles, with demonstrable success in client recruitment, relationship development and sales performance.
Education
High school diploma or equivalent; vocational qualification or degree in fashion, luxury retail or business is advantageous.
Workplace
This position is based in London, England, UK. Cerulean lists 435 open roles in London, including 17 posted recently. The broader England area accounts for 543 active listings on Cerulean, 18 of which are new. In UK as a whole, Cerulean currently features 570 open positions, with 19 posted this week.
Culture
The Maison values refined craftsmanship, creative excellence and a relentlessly client-focused service culture. The retail environment is fast-paced, collaborative and demanding, rewarding professionals who combine commercial acumen with discretion and a refined appreciation for luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.