Christian Dior Senior Sales Executive — Men's RTW
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 18, 2026
About Christian Dior
Christian Dior Couture is a globally recognised haute couture and luxury ready-to-wear maison known for its craftsmanship, creativity and refined client service. As a flagship division within the Dior group and part of the LVMH luxury conglomerate, the House balances heritage-driven savoir-faire with rigorous commercial standards and a commitment to excellence across boutiques and department store concessions.
Christian Dior Couture seeks a Senior Sales Executive for Harrods Men's RTW in London — full-time role focused on client recruitment and luxury service.
Role & Responsibilities
- Recruit, identify and cultivate long-term clients through personalised 1-to-1 clientelling and personal shopping interactions.
- Deliver the highest standard of customer service on the shop floor, advising clients across Men's RTW, shoes and leather goods.
- Achieve and exceed individual and departmental sales targets through proactive selling, add-on recommendations and conversion of opportunities (OTO initiatives).
- Demonstrate up-to-date product knowledge and awareness of marketing campaigns, launches and promotions to maximise commercial opportunity.
- Follow stock management procedures and ensure accurate transaction handling via selling systems, cash, credit and exchange protocols.
- Maintain exemplary visual merchandising, housekeeping and presentation standards within the Harrods Men's RTW department.
- Manage customer complaints and queries professionally, escalating to line management when necessary.
- Apply loss-prevention and security measures to protect product and minimise shrinkage.
- Participate actively in team meetings and support colleagues to sustain departmental performance and service levels.
- Undertake additional duties as directed by management to support store operations.
Qualifications
- Minimum three years' experience in luxury fashion retail, preferably in men's ready-to-wear, shoes or leather goods.
- Proven track record of client recruitment, development and meeting or exceeding sales targets.
- Excellent communication, interpersonal and relationship-building skills with a client-focused mindset.
- Strong product knowledge of men's fashion and current market trends; passion for Christian Dior collections.
- Numeracy and commercial awareness to monitor daily and weekly sales performance.
- Professional presentation, high standards of personal grooming and an ability to represent a luxury maison.
- Team orientation with the ability to contribute positively to departmental culture and objectives.
Skills
Experience
Minimum three years' proven experience in luxury fashion retail, ideally within men's ready-to-wear and leather goods, with demonstrated success in client development and sales performance.
Education
High school diploma or equivalent; vocational retail or luxury sales training is advantageous.
Workplace
This position is based in London, England, UK.
Culture
Dior cultivates a culture of craftsmanship, elegance and rigorous client service, where employees are expected to uphold the House's heritage and presentation standards. The environment rewards commercial excellence, collaborative teamwork and a genuine passion for luxury fashion.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Senior Client Advisor — Men's», «Lead Retail Sales Associate — Men's RTW», «Senior Retail Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.