Christian Dior Senior Sales Executive

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Greet, serve and advise customers, providing the highest standard of customer service.
• Build customer loyalty and relationships through a one-to-one, personal shopper-style sales approach.
• Demonstrate product knowledge across all categories and awareness of current advertising and marketing campaigns, new launches and promotions.
• Introduce add-on sales and maximise sales potential in line with individual and departmental targets.
• Handle customer complaints effectively, liaising with the line manager when necessary.
• Maintain daily and weekly knowledge of sales targets and department performance.
• Recruit and develop clients, implementing clienteling strategies and building long-term relationships with the clientele.
• Ensure sales are generated through OTO.
• Follow all stock management procedures.
• Support the team in maintaining the highest housekeeping and display standards within the department.
• Know selling systems, cash and credit procedures, and exchange procedures.
• Maintain the highest housekeeping and retail standards throughout the store.
• Take necessary action to maximise security and prevent product theft.
• Ensure the department follows company administration systems and procedures to minimise losses.
• Participate in team meetings and contribute positively.
• Carry out additional duties as directed by the management team.
• Work on the shop floor and assess potential clients.
• Build positive relationships with peers and clients.

Qualifications

• Previous experience in luxury fashion.
• Excellent communication and relationship-building skills.
• Ability to build long-term client relationships.
• Passion for Christian Dior and its collections.
• Strong knowledge of fashion and trends.
• Ability to contribute to business performance.
• Ability to exceed customer service expectations.

Skills

Experience

Minimum 5 years

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.