- Address
- 87-135 Brompton Road, London SW1X 7XL View map
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 14, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Christian Dior Couture seeks a Senior Sales Executive for its Harrods Women’s Ready-to-Wear department in London to recruit and develop clients, build lasting relationships and deliver excellent service. The role is permanent and full-time.
Role & Responsibilities
- Welcome, serve and advise customers, delivering the highest standard of customer service.
- Build customer loyalty through personal shopper-style, one-to-one sales and long-term client relationships.
- Demonstrate product knowledge across all categories and stay informed about advertising and marketing campaigns, new launches and promotions.
- Introduce add-on sales and maximise sales potential in line with individual and departmental targets.
- Handle customer complaints effectively, consulting the line manager when necessary.
- Monitor sales targets and department performance daily and weekly.
- Recruit and develop clients, including generating sales through OTO.
- Follow stock management procedures.
- Support the team in maintaining high housekeeping and display standards in the department and store.
- Use selling systems and follow cash, credit and exchange procedures.
- Take necessary measures to maximise security and prevent product theft.
- Ensure the department follows company administration systems and procedures to minimise losses.
- Participate in team meetings and contribute positively.
- Carry out additional duties as directed by management.
- Work on the shop floor and assess potential clients.
- Build positive relationships with colleagues and clients.
Qualifications
- Strong knowledge of Women's Ready-to-Wear, Fine Jewelry, Accessories and Leather Goods.
- Previous experience in luxury fashion.
- Excellent communication and relationship-building skills.
- Ability to develop long-term client relationships.
- Passion for Christian Dior and its collections.
- Strong knowledge of fashion and trends.
- Positive attitude.
- Team player.
- Contribution to business performance.
- Commitment to exceeding customer-service expectations.
- Self-confidence.
Skills
Experience
Minimum 3 years
Workplace
The role is situated in London, England, UK.
Explore jobs in England or in the UK.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Senior Client Advisor», «Senior Luxury Sales Associate», «Senior Fashion Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.