Christian Dior Senior Sales Executive
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 22, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Senior Sales Executive at Christian Dior Couture, Sloane Street London. Lead luxury retail excellence in personal shopping and client development with 5+ years experience.
Role & Responsibilities
- Greet, serve, and advise customers with the highest standard of luxury service at all times
- Develop and maintain client loyalty through personalized 1-to-1 personal shopper consultations and relationship building
- Demonstrate comprehensive product knowledge across all categories and maintain awareness of current advertising, marketing campaigns, new launches, and promotions
- Drive client recruitment and development initiatives to expand the customer base
- Introduce complementary add-on sales and maximize individual and departmental sales targets
- Handle customer complaints professionally, liaising with management when necessary
- Monitor sales targets and departmental performance on a daily and weekly basis
- Ensure sales generation through OTO (One Time Offer) strategies
- Follow all stock management procedures and maintain accurate inventory practices
- Support the team in maintaining the highest standards of housekeeping, visual merchandising, and in-store display
- Demonstrate proficiency with selling systems, cash and credit procedures, and exchange protocols
- Maintain security protocols and prevent product loss and theft
- Operate in accordance with company administration systems and procedures to minimize financial losses
- Participate actively in team meetings and contribute positively to team performance
- Assess potential clients on the shop floor and develop strategic client relationships
- Carry out additional duties as directed by management
Qualifications
- Minimum 5 years of experience in luxury fashion retail or premium client-facing roles
- Excellent communication and interpersonal skills with demonstrated ability to build and sustain long-term client relationships
- Deep passion for Christian Dior and the House's collections and heritage
- Strong knowledge of fashion trends and luxury market dynamics
- Proven ability to exceed customer service expectations consistently
- Track record of contributing positively to business performance and exceeding sales targets
- Proficiency with retail systems, point-of-sale platforms, and cash handling procedures
Skills
Experience
Minimum 5 years of proven experience in luxury fashion retail, preferably in a high-end boutique environment with demonstrated success in building and maintaining premium client relationships and achieving sales targets.
Education
Not specified
Workplace
The role is situated in London, England, UK.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Senior Client Advisor», «Luxury Retail Executive», «Client Experience Manager», «Senior Boutique Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.