Christian Dior Senior Sales Executive
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 16, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Christian Dior Couture seeks a Senior Sales Executive for Selfridges in London to drive client recruitment and luxury retail excellence.
Role & Responsibilities
- Greet, serve, and advise customers with the highest standard of customer service consistently
- Develop customer loyalty by building long-term relationships through a one-to-one personal shopper approach to sales
- Demonstrate comprehensive product knowledge across all categories and maintain awareness of current advertising campaigns, new launches, and promotions
- Introduce add-on sales and achieve maximum sales potential aligned with individual and departmental targets
- Address customer complaints effectively by liaising with line management when necessary
- Monitor and maintain knowledge of sales targets and departmental performance on a daily and weekly basis
- Drive client recruitment and development initiatives
- Ensure sales generation through one-to-one touchpoints (OTO)
- Follow all stock management procedures and maintain compliance with retail systems
- Support the team in maintaining the highest standards of visual merchandising and housekeeping within the department
- Operate proficiently with selling systems, cash, credit, and exchange procedures
- Maintain the highest standards of store housekeeping and retail standards
- Implement all necessary security measures to prevent loss and theft of product
- Ensure departmental operations comply with company administration systems and procedures to minimise losses
- Participate actively in team meetings and contribute positively to team dynamics
- Assess potential clients on the shop floor and prioritise prospect qualification
- Build and maintain positive relationships with peers and clientele
Qualifications
- Minimum 3 years of experience in luxury fashion retail
- Strong knowledge of accessories and leather goods
- Excellent communication and relationship-building skills
- Demonstrated ability to build and maintain long-term client relationships
- Passion for the Christian Dior brand and collections
- Strong knowledge of fashion trends and seasonal developments
- Positive, professional demeanor
- Collaborative team player mentality
- Self-confidence and presence in client-facing environments
- Commitment to exceeding customer service excellence standards
Skills
Experience
Minimum 3 years of professional experience within luxury fashion retail, with demonstrated expertise in building clientele and driving sales performance in a concession or boutique environment.
Education
Not specified
Workplace
The role is situated in London, England, UK.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Luxury Sales Consultant», «Client Advisor», «Fashion Sales Specialist», «Senior Retail Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.