Christian Dior Senior Sales Executive
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 17, 2026
About Christian Dior
Christian Dior Couture is a leading haute couture and luxury fashion house within the LVMH group, recognised for its craftsmanship, creative innovation and client-focused retail experiences. The Maison operates global boutiques and premium concessions, combining heritage savoir‑faire with rigorous standards of client service and product excellence.
Christian Dior Couture is hiring a Senior Sales Executive (Menswear) at Harrods, London — drive client development and deliver exceptional luxury retail service.
Role & Responsibilities
- Deliver exceptional, personalised service on the shop floor using a 1-to-1 personal‑shopper approach to recruit and retain high‑value clients.
- Develop and maintain long‑term client relationships through proactive clientelling and follow‑up to maximise lifetime value and repeat purchase.
- Demonstrate authoritative product knowledge across Men's Ready‑to‑Wear, shoes and leather goods and remain conversant with current campaigns, launches and promotions.
- Achieve and exceed individual and departmental sales targets through add‑on sales, OTO (one‑to‑one) sales and disciplined opportunity management.
- Operate selling systems, cash and credit procedures accurately and follow stock‑management processes to control shrinkage and minimise losses.
- Support departmental merchandising, housekeeping and visual standards to ensure an impeccable in‑store presentation.
- Handle customer feedback and complaints professionally, escalating to management when required.
- Participate actively in team meetings and contribute to a collaborative, high‑performance retail culture.
Qualifications
- Minimum three years' experience in luxury fashion retail, preferably within men's ready‑to‑wear, shoes or leather goods.
- Proven track record of client recruitment, client development and meeting sales targets in a premium retail environment.
- Strong commercial acumen with the ability to identify and convert selling opportunities.
- Excellent interpersonal and relationship‑building skills with polished communication and presentation.
- Familiarity with POS/selling systems, cash handling and store administrative procedures.
- Team player with a positive attitude, self‑confidence and commitment to delivering the Maison's service standards.
Skills
Experience
Minimum three years of experience in luxury fashion retail with demonstrable success in menswear, leather goods or accessories; experience in client recruitment and development and consistently achieving sales KPIs.
Education
Secondary education required; vocational qualification or diploma in fashion, retail or a related discipline is advantageous.
Workplace
The role is situated in London, England, UK.
Culture
The Maison cultivates a refined, client‑centric culture rooted in craftsmanship, creativity and excellence. Teams operate with high standards of presentation and service, collaborating closely to deliver an elevated retail experience and opportunities for professional development within the wider LVMH network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Retail Advisor», «Senior Sales Advisor — Menswear», «Senior Client Advisor», «Client Relations Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.