Christian Dior Senior Sales Executive
Christian Dior Couture seeks a Senior Sales Executive at Selfridges, London — full-time on-site role focused on clientelling and luxury sales across Couture, RTW and accessories.
Overview
Christian Dior Couture is an iconic haute couture and luxury ready-to-wear house renowned for craftsmanship, creativity and refined elegance. Operating within the Fashion & Leather Goods division of the LVMH group, the maison combines strong heritage with rigorous client service and a commitment to excellence across ateliers, flagship stores and concessions worldwide.
Role & Responsibilities
- Welcome, advise and serve clients to deliver an exemplary luxury in-store experience, including one-to-one appointments and personal-shopper style service.
- Develop, recruit and retain a loyal client base through proactive clientelling and relationship-building activities.
- Demonstrate expert product knowledge across women's Ready-to-Wear, Fine Jewelry, Accessories and Leather Goods and remain up to date with campaigns, launches and promotions.
- Achieve individual and departmental sales targets through add-on selling and maximising every client interaction.
- Manage day-to-day sales administration including selling systems, cash/credit/exchange procedures and stock management protocols.
- Maintain visual and housekeeping standards on the concession, support merchandising, and ensure compliance with security and loss-prevention measures.
- Handle customer complaints professionally, escalating to management when necessary, and contribute constructively in team meetings.
- Support colleagues to meet store performance objectives and carry out additional duties as directed by management.
Qualifications
- Right to work in the UK
- Minimum of 3 years' experience in luxury fashion retail, preferably across women's RTW, jewellery, accessories and leather goods
- Proven ability to build and sustain long-term client relationships and deliver high-value clientelling
- Excellent verbal communication and interpersonal skills with a client-focused mindset
- Availability to work full-time (40 hours per week) with flexibility across Monday–Sunday shifts
- Passion for the Christian Dior brand and strong awareness of fashion trends
Skills
Experience
Minimum three years' proven experience in luxury fashion retail, ideally within a high-end boutique or department store concession, with demonstrable success in clientelling and meeting sales targets.
Education
Secondary education; vocational or retail/fashion-related qualification desirable but not mandatory.
Workplace
The role is situated in London, England, UK. There are currently 434 open positions in London on Cerulean, with 13 added recently. Within England, Cerulean currently features 545 open roles, including 16 recent additions. Across UK, Cerulean lists 572 open roles — 17 of them newly added.
Culture
The maison fosters a culture of craftsmanship, refinement and discrete service, where attention to detail and personal client relationships are paramount. As part of the LVMH group, the environment rewards high standards, teamwork and a commitment to the brand's creative and commercial ambitions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.