Christian Dior Senior Sales Executive, Fine Jewellery
About Christian Dior
Christian Dior Couture is the haute couture and ready-to-wear house of the Dior brand, operating within the LVMH group. The Maison combines artisanal savoir‑faire with contemporary creativity across fashion, leather goods and fine jewellery, and maintains exacting standards in client service and product presentation in flagship boutiques worldwide.
Christian Dior Couture seeks a Senior Sales Executive, Fine Jewellery in London (Sloane Street). Full‑time, on‑site role driving jewellery sales and client relationships.
Role & Responsibilities
- Act as ambassador for the Fine Jewellery category, driving sales and representing the brand to high‑net‑worth clients.
- Greet, advise and serve clients to deliver a personalised, high‑touch shopping experience using a 1‑to‑1 personal‑shopper approach.
- Develop and manage a portfolio of clients (clienteling), proactively cultivating long‑term relationships and repeat business.
- Demonstrate thorough product knowledge across Fine Jewellery and awareness of other categories, campaigns, launches and promotions.
- Achieve individual and departmental sales targets, maximising add‑on sales and conversion.
- Manage transactional duties: be conversant with selling systems, cash, credit and exchange procedures.
- Follow stock management procedures and support inventory control and merchandising standards.
- Maintain the highest standards of boutique housekeeping, visual display and client presentation.
- Uphold loss‑prevention and security measures to protect merchandise and minimise shrinkage.
- Handle client complaints professionally and escalate to management when necessary.
- Participate constructively in team meetings and perform additional duties as directed by management.
Qualifications
- Minimum five years' experience in luxury retail, with demonstrable experience in fine jewellery sales.
- Proven track record of meeting or exceeding sales targets in a luxury environment.
- Existing client book and proven client acquisition/clienteling skills.
- Excellent verbal communication and relationship‑building capabilities; high level of professionalism and discretion.
- Strong product knowledge of fine jewellery and awareness of fashion trends.
- Fluency in a second language is a preferred advantage.
Skills
Experience
Minimum 5 years in luxury fashion retail with specific experience in fine jewellery; proven sales performance and an existing client book are required.
Education
High school diploma or equivalent; further education in retail, fashion, business or a related field is desirable.
Workplace
This position is based in London, England, UK.
Culture
The Maison cultivates a culture of craftsmanship, creativity and absolute attention to detail. Boutique teams operate in a client‑centric, fast‑paced retail environment where discretion, refinement and a collaborative spirit are prized.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Consultant — Fine Jewellery», «Senior Client Advisor, Jewellery», «Lead Sales Advisor — Fine Jewellery», «Senior Retail Sales Specialist, Jewellery», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.