Christian Dior Senior Boutique Director

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Oversee all aspects of dual boutique operations, including sales generation, store operations, and client development across the Dior Waikiki and Ala Moana locations
• Achieve and exceed annual boutique sales goals across all product categories while leading the leadership team to develop Sales Associates in client engagement and individual sales performance
• Ensure exceptional client experience at all times and conduct regular management touchbases to review performance, operations, employee relations, and overall business strategy
• Lead staffing and scheduling processes for all associates while managing payroll budgets and partnering with Human Resources on recruitment and hiring of sales and leadership personnel
• Manage all aspects of the boutique operating budget, including payroll, commercial expenses, and headcount to ensure financial targets are met
• Coordinate events with Corporate Office to drive foot traffic and sales performance, including seasonal promotions, trunk shows, and contests
• Develop and maintain product knowledge in coordination with the Merchants and Training Team, and oversee visual merchandising to align with brand direction and advertising campaigns
• Report on product sell-through and client feedback to the Merchandising Team with actionable recommendations for inventory optimization
• Lead all operational processes including Shipping & Receiving, Inventory Management, and After-Sales Service in partnership with the Operations Manager to minimize stock loss and enhance customer service
• Ensure compliance with all established company policies, procedures, and security protocols; supervise store profitability and manage payroll budgets through regular review of operational reports and records
• Verify accuracy of inventory documentation including receiving, transfers, damages, returns-to-vendor (RTV), and charge-backs to Corporate Office
• Maintain adequate security measures and ensure physical facilities comply with all safety codes and ordinances
• Conduct Quarterly Emergency Procedures meetings with staff and provide updated emergency contact information to the HR Department and management team
• Develop and implement strategies that support service excellence, operational efficiency, and productivity across both boutiques

Qualifications

• Minimum 10+ years of boutique management experience in luxury fashion retail
• Proven expertise in managing multiple store locations simultaneously
• Strong understanding of the luxury fashion industry, high-net-worth clientele, and elevated service standards
• Demonstrated ability to develop, motivate, and train leadership teams and staff members
• Excellent verbal and written communication skills with the ability to communicate clearly and concisely across all organizational levels
• Strong interpersonal, organizational, and follow-through capabilities
• Proficiency in point-of-sale systems and other retail management equipment
• Knowledge of company policies, procedures, and compliance requirements in luxury retail

Skills

Experience

Minimum 10 years of progressive boutique management experience within the luxury fashion sector, with demonstrated success in leading high-performing teams and achieving sales objectives in sophisticated retail environments.

Education

Not specified in source material.

Workplace

Compensation

The base compensation for this position ranges from USD 160,000 to USD 175,000 per annum.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.