- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 2, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Christian Dior Couture seeks a Sales Supervisor in Xi'an to support the Store Manager with sales performance, customer service, client development, daily administration, and team development. The role is full-time.
Role & Responsibilities
- Support the Store Manager in managing employees’ day-to-day conduct, ensuring adherence to Dior standards and motivating the team to achieve strong sales results.
- Ensure customer service meets company standards.
- Engage with customers to understand their needs, improve satisfaction, and respond to feedback and some complaints.
- Meet individual sales targets and support the Store Manager in achieving team sales targets.
- Retain existing clients and develop new client relationships.
- Drive and track Sales Advisors’ daily, weekly, and monthly sales performance to ensure budget achievement.
- Support the Store Manager with the store’s daily administrative tasks.
- Assist the Store Manager in developing the team.
Qualifications
- College diploma or above.
- At least three years of sales management experience in the luxury goods industry.
- Strong interpersonal skills and sales ability.
- Strong data analysis and adaptability skills.
- Strong team management and employee coaching skills.
Skills
Experience
At least three years of sales management experience in the luxury goods industry.
Education
College diploma or above.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Supervisor», «Sales Team Supervisor», «Client Service Supervisor», «Sales Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.