Christian Dior Sales Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Posted
- Mar 27, 2026
About Christian Dior
Christian Dior Couture is a leading French couture and luxury fashion house within the LVMH group. The brand is renowned for its heritage-led creativity, meticulous craftsmanship and high-touch client service across apparel, accessories and leather goods, operating an international network of flagship stores and boutiques.
Christian Dior Couture — Sales Supervisor in Shenzhen (Bao'an Airport). Lead boutique sales, coach staff and drive luxury client relationships.
Role & Responsibilities
- Support the Store Manager in overseeing daily staff conduct and ensuring adherence to Dior operational and service standards.
- Coach and motivate sales advisors to achieve individual and team sales targets; drive execution of daily, weekly and monthly sales activities to meet budget.
- Deliver exceptional client service through proactive clienteling, follow-up and development of existing and new customers.
- Handle customer feedback and contribute to resolution of complaints in line with company procedures.
- Maintain and expand the store’s client base, including stewardship of VIP and repeat clients.
- Assist the Store Manager with routine administrative tasks and operational coordination.
- Contribute to team development through on-the-job training, performance feedback and succession support.
Qualifications
- Associate degree (college diploma) or higher.
- Minimum three years’ sales management experience within the luxury goods or high-end retail sector.
- Strong interpersonal skills with proven sales aptitude and client-facing presence.
- Demonstrated ability in data-driven sales monitoring and performance tracking.
- Proven team leadership, coaching and staff development capabilities.
Skills
Experience
At least three years of sales management experience in the luxury goods or premium retail sector, with a track record of achieving sales targets and developing teams.
Education
Associate degree (college diploma) or above.
Workplace
The successful candidate will be located in Shenzhen, Guangdong, China.
Culture
Dior combines haute couture heritage with modern luxury retailing, prioritizing craftsmanship, creativity and an elevated client experience. The workplace emphasizes high standards, mentorship and professional development within a global, brand-driven environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Boutique Sales Supervisor», «Store Sales Coach», «Client Relations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.