Christian Dior Sales Supervisor

Employment Full-time
Seniority Supervisor
Posted ✦ Today

Christian Dior Couture — Sales Supervisor in Shenzhen (Bao'an Airport). Lead boutique sales, coach staff and drive luxury client relationships.

Overview

Christian Dior Couture is a leading French couture and luxury fashion house within the LVMH group. The brand is renowned for its heritage-led creativity, meticulous craftsmanship and high-touch client service across apparel, accessories and leather goods, operating an international network of flagship stores and boutiques.

Role & Responsibilities

  • Support the Store Manager in overseeing daily staff conduct and ensuring adherence to Dior operational and service standards.
  • Coach and motivate sales advisors to achieve individual and team sales targets; drive execution of daily, weekly and monthly sales activities to meet budget.
  • Deliver exceptional client service through proactive clienteling, follow-up and development of existing and new customers.
  • Handle customer feedback and contribute to resolution of complaints in line with company procedures.
  • Maintain and expand the store’s client base, including stewardship of VIP and repeat clients.
  • Assist the Store Manager with routine administrative tasks and operational coordination.
  • Contribute to team development through on-the-job training, performance feedback and succession support.

Qualifications

  • Associate degree (college diploma) or higher.
  • Minimum three years’ sales management experience within the luxury goods or high-end retail sector.
  • Strong interpersonal skills with proven sales aptitude and client-facing presence.
  • Demonstrated ability in data-driven sales monitoring and performance tracking.
  • Proven team leadership, coaching and staff development capabilities.

Skills

Luxury retail sales Team leadership and coaching Clienteling and VIP service Sales performance tracking Customer complaint handling Data analysis Store administration

Experience

At least three years of sales management experience in the luxury goods or premium retail sector, with a track record of achieving sales targets and developing teams.

Education

Associate degree (college diploma) or above.

Workplace

The successful candidate will be located in Shenzhen, Guangdong, China. 68 luxury roles are listed in Shenzhen on Cerulean, 3 posted in the last 48 hours. Across the Guangdong region, Cerulean lists 165 open positions — 3 listed in the past two days. Cerulean currently advertises 1.776 open roles in China, including 33 added in the last 48 hours.

Culture

Dior combines haute couture heritage with modern luxury retailing, prioritizing craftsmanship, creativity and an elevated client experience. The workplace emphasizes high standards, mentorship and professional development within a global, brand-driven environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.