Christian Dior Sales Supervisor
Christian Dior Couture seeks a Sales Supervisor in Los Cabos, Mexico to lead boutique sales, team development and customer service excellence.
Overview
Christian Dior Couture is a premier French haute couture and luxury fashion house renowned for its craftsmanship, creativity and refined client experience. As part of the wider LVMH group, the brand combines rigorous artisanal standards with global retail operations and places a premium on service excellence and brand stewardship.
Role & Responsibilities
- Support daily boutique operations alongside the Boutique Manager and Assistant Manager to ensure seamless service and commercial performance.
- Drive and exceed sales targets while monitoring daily KPIs and conversion rates.
- Supervise, train, coach and motivate the sales team to deliver exceptional client experiences and foster client loyalty.
- Oversee staffing, scheduling and the allocation of individual sales targets; facilitate regular store meetings to review results and share product knowledge.
- Implement and execute visual merchandising directives, participate in merchandise presentations and prepare displays.
- Manage product flow including transfers, damaged goods and supplier returns; verify pricing and participate in inventory counts to minimise shrinkage.
- Coordinate and support in-store promotional activities and special events (eg. trunk shows), ensuring correct use of promotional materials.
- Enforce company policies, security protocols and closing procedures; contribute to problem resolution to protect service quality and operational efficiency.
- Operate point-of-sale and administrative systems as required and perform other duties assigned according to business needs.
Qualifications
- Minimum 4 years of retail sales experience, with at least 1 year in a supervisory or management role within the luxury sector.
- Demonstrable commercial initiative and creative selling approach with strong fashion sensibility aligned to brand values.
- In-depth knowledge of the luxury industry and affinity for fashion and clienteling practices.
- Capacity to remain active on the sales floor for extended periods according to business needs.
- Excellent interpersonal, communication, organisational and follow-up skills; proven ability to develop and retain clients.
Skills
Experience
Minimum 4 years of retail experience, including at least 1 year in a supervisory or management position within the luxury fashion sector.
Education
High school diploma required; bachelor's degree or diploma in Business, Fashion, Retail Management or related field preferred.
Workplace
This position is based in Los Cabos, Baja California Sur, Mexico. Cerulean lists 9 open roles in Los Cabos. In Mexico as a whole, Cerulean currently features 175 open positions, with 2 posted this week.
Culture
Christian Dior Couture maintains a culture of creative excellence and meticulous attention to detail, where heritage craftsmanship and contemporary retail standards intersect. The workplace emphasises premium client service, continuous product knowledge development and adherence to exacting operational standards typical of an LVMH maison.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.