- Location
- Warsaw Wielkopolskie Poland
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 23, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Christian Dior is seeking a Sales Associate for its Warsaw boutique to deliver exceptional client care, achieve individual and store sales targets, support boutique operations, and develop local client relationships. The role is full-time and permanent.
Role & Responsibilities
- Achieve individual sales targets and contribute significantly to the store’s commercial targets.
- Master selling techniques, including D-Signature, and develop knowledge of Dior products and new collections relevant to the assigned department.
- Attend training to deepen expertise and maximize potential across the product categories and universes carried in the store.
- Follow Dior standards for dress code and grooming, and represent the Maison to prospective and elite clients.
- Perform back-office tasks, including transfers, stock reception and cycle counts.
- Follow security, cash and stock procedures, and support visual merchandising guidelines.
- Provide care services, including customer follow-up calls and support for repairs and leather care, to optimize selling opportunities.
- Build customer relationships through consistent outreach aligned with current campaigns and programs.
- Develop the customer portfolio through action plans that maximize recruitment, retention, conversion and engagement, with a focus on resident and local clients.
- Achieve excellence in the Dior(In)Sight program and its Net Promoter Score.
Qualifications
- At least 2 years of experience in retail or hospitality.
- Strong drive for business results and a passion for creativity, fashion and the Maison.
- Ability to develop lasting relationships through strong communication.
- Ability to provide outstanding customer service in person, over the phone and through electronic communication.
- Ability to adjust priorities and manage time in a fast-paced environment.
- Polish and English; an additional language is a plus.
Skills
Experience
At least 2 years in retail or hospitality; 3 years minimum.
Workplace
This position is based in Warsaw, Wielkopolskie, Poland.
Explore jobs in Poland.
Benefits
Opportunity to work in an international environment with development opportunities and a lifelong-learning approach.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Client Service Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.