Christian Dior Sales Associate

Location
Employment
Full-Time
Seniority
Junior
Posted
Apr 23, 2026

About Christian Dior

Christian Dior Couture, part of the LVMH Group, is a leading maison in global luxury fashion and leather goods. The brand blends artisanal savoir-faire with modern retail excellence and offers structured development paths within the wider LVMH ecosystem, operating boutiques worldwide and serving an international clientele.

Christian Dior Couture seeks a Sales Associate in Vienna — join the Dior boutique to deliver luxury client service and grow a high-value client book.

Role & Responsibilities

  • Achieve and exceed individual sales goals and key performance indicators (KPIs).
  • Sustain a results-driven attitude and positive mindset while representing the Maison.
  • Provide best-in-class client service across in-person, telephone and electronic channels, ensuring every client feels welcomed and cherished.
  • Develop and expand a local and international client book; recruit, nurture and retain high-value clients.
  • Demonstrate deep product expertise and engage clients through storytelling and product details.
  • Work with management to resolve client issues promptly, balancing client satisfaction with business interests.

Qualifications

  • Minimum 2–3 years of experience in retail or hospitality; prior experience in luxury retail strongly preferred.
  • Fluent in German and English; an additional language is a plus.
  • Strong commercial drive with demonstrable ability to meet sales targets and KPIs.
  • Excellent communication skills, empathy and an agile mindset to build lasting client relationships.
  • Effective prioritization and time-management skills in a high-paced boutique environment.

Skills

Clienteling Product expertise and storytelling Multichannel client communication (in-person, phone, electronic) KPI-driven sales performance Client acquisition and relationship building Time management and prioritization Problem-solving Empathy and interpersonal communication

Experience

At least 2–3 years of experience in a retail or hospitality environment with a proven track record in sales; demonstrated success in client acquisition and retention, preferably within a luxury brand.

Education

High-school diploma or equivalent; vocational training or a degree in retail, hospitality or a related field is advantageous.

Workplace

This position is based in Vienna, Vienna, Austria.

Benefits

Lunch benefit (€144 net per month); access to corporate benefits; special employee conditions after successful completion of probation; referral program bonus; family atmosphere and flat hierarchies; opportunities for further training and development; career opportunities within the LVMH Group.

Culture

The House of Dior cultivates an atmosphere of passion, creativity and refinement, combining rigorous service standards with a familial workplace ethos. Employees operate within an international luxury network and benefit from ongoing training and cross-mansion development opportunities through LVMH.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Luxury Sales Advisor», «Boutique Sales Consultant», «Retail Sales Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Christian Dior

Christian Dior Sales Associate

Vienna, Austria

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