Christian Dior Sales Associate

About %s

Christian Dior Couture is a leading French house within the LVMH group, renowned for haute couture, leather goods and exceptional artisanal savoir‑faire. The Maison combines a powerful heritage and creative leadership with global retail operations, offering career paths across boutiques and Maison ateliers worldwide.

Role & Responsibilities

• Achieve and exceed individual sales targets and KPI metrics, including sales volume, units per transaction (UPT) and average dollar sale (ADS).
• Deliver exemplary client service across all touchpoints—in‑store, by telephone and by electronic communication—ensuring a welcoming and personalised experience.
• Develop and maintain a portfolio of local and international clients, proactively recruiting and cultivating high‑value relationships.
• Demonstrate expert product knowledge and convey brand narratives to engage clients and drive conversion.
• Resolve client issues in partnership with boutique management to safeguard client satisfaction and business interests.
• Support store operations: merchandise replenishment, visual merchandising, stock organisation and transfers between boutiques (including charge‑send procedures).
• Manage individual stock assignments and assist with back‑of‑house organisation and stock counts; participate in inventories and cycle counts.
• Protect store assets by adhering to operational procedures and loss‑prevention protocols.
• Perform client packaging and gift‑wrapping to Maison standards when required.

Qualifications

• Minimum three years of retail and customer‑service experience, preferably within luxury goods or premium fashion.
• Proven sales orientation with a demonstrated ability to meet targets and drive commercial results.
• Excellent interpersonal and communication skills with strong organisation and follow‑up capabilities.
• Numeracy and accuracy in completing client documentation and transactional paperwork.
• Ability to work varied hours—including evenings, weekends and public holidays—according to boutique needs.
• Capacity to stand for extended periods, handle merchandise and lift up to 30 lbs.
• Proficiency in operating required equipment and systems; adherence to all company policies and procedures.

Skills

Experience

Minimum three years of retail and customer service experience, ideally in a luxury environment selling fashion or leather goods, with a track record of meeting sales targets and building client relationships.

Workplace

Culture

The Maison values creative excellence, craftsmanship and a strong team spirit rooted in French couture tradition. As part of LVMH, the workplace culture emphasises professional development, inclusion and engagement in Maison initiatives such as sustainability and social responsibility.

About %s

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.