Christian Dior Sales Associate
About Christian Dior
Christian Dior Couture, a prestigious brand under the LVMH conglomerate, is synonymous with elegance and innovation in the luxury fashion industry. As an employer, Dior offers a dynamic and inspiring work environment, fostering creativity and excellence among its employees.
Join Christian Dior Couture in Mexico City as a Sales Associate, offering luxury client service and achieving sales goals. Full-time position.
Role & Responsibilities
- Achieve and exceed individual sales targets and key performance indicators, including individual sales volume, units per transaction, and average transaction value.
- Maintain a strong results-driven attitude and prioritize teamwork.
- Ensure a welcoming and customer-focused environment, providing first-class service in person, by phone, and through electronic communications.
- Develop a local and international client portfolio, recruiting and nurturing top clients.
- Demonstrate solid product knowledge, engaging clients with product details and stories.
- Support floor moves, merchandising, visual merchandising, and other tasks as needed.
- Assist in locating merchandise in other boutiques and correctly process 'charge-send' sales according to company guidelines.
- Manage individual stock assignments, organizing inventory in the sales floor and back areas.
- Participate in all inventories and cycle counts, protecting boutique assets by adhering to operational procedures.
- Assist in packaging or wrapping client merchandise when necessary.
Qualifications
- Minimum 3 years of retail sales and customer service experience, preferably in a luxury consumer goods environment.
- Strong motivation for achieving business results with a passion for creativity, fashion, and the brand.
- Ability to develop strong, lasting relationships through effective communication, organization, and follow-up skills.
- Provide excellent customer service in person, by phone, and through electronic communication.
- Availability to work varied hours and days, including nights, weekends, and holidays as needed.
- Willingness to adhere to all company policies, procedures, regulations, and standards.
Skills
Experience
Minimum 3 years of retail sales and customer service experience, preferably in a luxury consumer goods environment.
Workplace
The role is situated in Mexico City, Ciudad de México, Mexico.
Culture
Christian Dior Couture is renowned for its commitment to innovation and luxury, creating an environment where creativity and excellence are paramount. Employees are encouraged to immerse themselves in the brand's rich heritage while contributing to its future success.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.