- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 2, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Christian Dior Couture seeks a full-time Sales Associate for its Waikiki boutique in Honolulu, Hawaii. The role focuses on achieving sales KPIs, delivering exemplary client service, developing client relationships, and supporting boutique operations. The position is permanent.
Role & Responsibilities
- Achieve and exceed individual sales goals and KPIs, including individual sales volume, units per transaction (UPT), and average dollars per transaction (ADS).
- Maintain a strong results orientation and a positive, team-first attitude.
- Create a welcoming, client-focused environment and deliver high-quality service in person, by phone, and through electronic communications.
- Develop local and international client books, recruiting and cultivating top clients.
- Demonstrate strong product expertise and engage clients with product details and stories.
- Partner with the leadership team to resolve client issues accurately and in the interests of the business.
- Support floor moves, merchandising, visual merchandising, and housekeeping as needed.
- Locate merchandise at other boutiques for clients and accurately process charge-send sales in line with company guidelines.
- Manage individual stock assignments, including organizing stock on the sales floor and in the back of house.
- Participate in inventory and cycle counts, and protect boutique assets by following operating procedures.
- Assist with packing or wrapping client merchandise when necessary.
Qualifications
- At least 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.
- Strong business-results orientation and a passion for creativity, fashion, and the brand.
- Ability to build strong, lasting relationships through effective communication, organization, and follow-through.
- Ability to provide outstanding customer service in person, by phone, and through electronic communications.
- Ability to read, count, and write accurately to complete business and client documentation.
- Ability to adjust priorities and manage time in a fast-paced environment, adapting to strategies that address evolving business trends.
- Availability to work varied hours and days, including nights, weekends, and holidays as needed.
- Ability to operate equipment required for the role, including phone systems, cash registers, sensor-tag removers, computers, and other office equipment.
- Ability to stand for extended periods, move and handle merchandise and fixture boxes, and lift at least 30 lbs.
- Willingness to comply with company policies, procedures, regulations, and standards.
Skills
Experience
At least 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.
Benefits
Opportunity to participate in employee-led communities focused on Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.