Christian Dior Sales Associate

Employment
Full-Time
Seniority
Mid-Level
Posted
May 17, 2026

About Christian Dior

Christian Dior Couture is an iconic French maison renowned for haute couture, ready-to-wear and leather goods. As a flagship brand within the LVMH group, Dior combines artisanal savoir‑faire with global retail operations and a strong emphasis on storytelling, craftsmanship and elevated client experiences.

Christian Dior Couture seeks a Sales Associate in Detroit, MI to deliver exemplary client service, grow a client book and achieve boutique sales targets.

Role & Responsibilities

  • Consistently achieve and exceed individual sales targets and KPIs, including Individual Sales Volume, Units per Transaction (UPT) and Average Dollar per Transaction (ADS).
  • Deliver best‑in‑class client service across in‑store, telephone and electronic channels; recruit, develop and grow a local and international client book.
  • Demonstrate deep product expertise and engage clients through detailed product storytelling and selling ceremonies.
  • Execute clienteling activities, maintain accurate client records and follow up to maximise repeat business and lifetime value.
  • Support boutique operations: merchandising and visual merchandising tasks, floor moves, housekeeping, stock organisation and charge‑send sales processing per company procedures.
  • Participate in inventory and cycle counts, protect boutique assets through adherence to operating controls and loss‑prevention procedures.
  • Problem‑solve client issues in partnership with store leadership to resolve matters appropriately while protecting the client relationship and business interests.
  • Accurately complete all business and client documentation, demonstrating strong numeracy and attention to detail.

Qualifications

  • Minimum five years of retail sales and client service experience; luxury consumer goods experience strongly preferred.
  • Proven track record of meeting and exceeding sales targets in a boutique or premium retail environment.
  • Exceptional interpersonal skills with the ability to develop lasting client relationships through organised follow‑through and tailored service.
  • Excellent written and oral communication skills and the ability to read, count and complete business documentation with accuracy.
  • Ability to prioritise and manage time effectively in a fast‑paced, target‑driven environment and adapt to evolving commercial strategies.

Skills

Client development & clienteling Selling ceremonies and product storytelling Visual merchandising support Inventory control and cycle counts Stock management and boutique housekeeping Charge‑send sales processing Customer service across in‑person, telephone and electronic channels

Experience

Minimum five years of retail sales and client service experience, preferably within a luxury fashion or leather goods environment, with demonstrated success against individual sales KPIs.

Workplace

The successful candidate will be located in Detroit, Michigan, USA.

Culture

Dior fosters a culture of creative excellence and meticulous attention to detail, combining couture heritage with high standards of client service. The workplace values storytelling, collaboration and commercial rigour within an international luxury retail network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Boutique Sales Associate», «Luxury Retail Consultant», «Clienteling Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Christian Dior

Christian Dior Sales Associate

Detroit, USA

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