Christian Dior Sales Associate

Location
Employment Full-Time
Seniority Mid-Level
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted ✦ Today
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Christian Dior Couture seeks a Sales Associate in Costa Mesa, USA to deliver exceptional client service and achieve sales targets.

Overview

Christian Dior Couture is a leading French Maison within the LVMH Group, celebrated for its heritage craftsmanship, creative leadership and métiers d’art. The House cultivates a culture of high standards, artistic storytelling and commercial excellence, offering employees opportunities to develop within a global luxury network.

Role & Responsibilities

  • Achieve and consistently exceed individual sales targets and KPIs (sales volume, units per transaction, average dollar per transaction).
  • Deliver best-in-class luxury client service across in-person, telephone and electronic channels; recruit and grow a local and international client book.
  • Demonstrate authoritative product knowledge and present the stories and technical details of merchandise to engage clients and close sales.
  • Support boutique operations including visual merchandising, floor moves, housekeeping, stock organisation and participation in inventory and cycle counts.
  • Process transactions accurately (including charge-send), locate merchandise across boutiques for clients and protect boutique assets by following operating procedures.
  • Partner with leadership to resolve client issues tactfully and to the benefit of the business; assist with packing and wrapping as needed.

Qualifications

  • Minimum five years' retail sales and client service experience; prior experience in luxury consumer goods strongly preferred.
  • Proven track record of meeting sales targets and developing lasting client relationships.
  • Excellent verbal communication, organisation and follow-through skills; ability to deliver personalised client experiences.
  • Flexible availability to work evenings, weekends and holidays as required by boutique needs.
  • Ability to stand for extended periods, move and handle merchandise and fixtures, and lift a minimum of 30 lbs.
  • Willingness to adhere to company policies, procedures and high standards of presentation and service.

Skills

Product expertise and luxury storytelling Client development and relationship management Visual merchandising and floor presentation Inventory control and cycle count procedures Phone systems Cash register Sensor-tag remover Computer and office equipment proficiency

Experience

Minimum 5 years of retail sales and client service experience, preferably within the luxury fashion or leather goods sector.

Education

High school diploma or equivalent; formal retail, fashion or luxury-related training preferred.

Workplace

This position is based in Costa Mesa, California, USA, within easy reach of Los Angeles. Cerulean lists 58 open roles in Costa Mesa, including 1 posted recently. The broader California area accounts for 400 active listings on Cerulean, 26 of which are new. In USA as a whole, Cerulean currently features 3.571 open positions, with 148 posted this week.

Culture

The Maison emphasises creativity, savoir-faire and craftsmanship, combining French couture heritage with a global luxury outlook. As part of the LVMH Group, the employer promotes inclusion and employee-led communities (Sustainability, Diversity & Inclusion, CSR) and supports talent development across its Maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Boutique Sales Specialist», «Personal Shopper», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.