Christian Dior Sales Associate
About Christian Dior
Christian Dior Couture is a global haute couture and luxury ready-to-wear house renowned for craftsmanship, creativity and iconic design. As part of the broader Dior group within the luxury sector, the brand emphasizes client experience, sartorial excellence and career development across boutiques worldwide.
Christian Dior Couture seeks a Sales Associate in Austin, TX to deliver luxury client service, build a client book and achieve sales targets.
Role & Responsibilities
- Deliver best-in-class, personalised client service across in-person, telephone and electronic channels to build lasting client relationships.
- Achieve and exceed individual sales goals and KPIs, including Individual Sales Volume, Units per Transaction (UPT) and Average Dollar per Transaction (ADS).
- Prospect, recruit and develop a local and international client book through proactive clienteling and follow-through.
- Demonstrate deep product expertise and engage clients with product storytelling and selling ceremonies.
- Support boutique operations: merchandising, visual merchandising, floor moves, housekeeping and accurate stock organisation.
- Participate in inventory and cycle counts, protect boutique assets and follow company operating procedures.
- Locate merchandise across boutiques and process charge-send sales per company guidelines; assist with packing/wrapping as required.
- Collaborate with leadership to resolve client issues and safeguard the business while protecting client satisfaction.
Qualifications
- Minimum three years of retail sales and client service experience, preferably within luxury goods or fashion.
- Proven commercial drive with a passion for fashion, creativity and the brand.
- Exceptional verbal communication, organisation and follow-through skills to cultivate long-term client relationships.
- Numeracy and accuracy to complete client and business documentation reliably.
- Ability to prioritise and manage time in a fast-paced boutique environment and adapt to evolving business strategies.
Skills
Experience
Minimum 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.
Workplace
This position is based in Austin, Texas, USA.
Culture
The brand fosters an exacting, client-centric culture rooted in craftsmanship and creativity. Boutique teams work collaboratively under high standards of presentation and service, with opportunities to develop commercial and clienteling expertise within the broader luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Boutique Sales Associate», «Retail Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.