Christian Dior Sales Assistant

Location
Employment Contract
Seniority Mid-Level
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted Apr 5, 2026
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Christian Dior Couture seeks a Sales Assistant in Milan Malpensa — full-time contract role focused on clienteling and boutique sales.

Overview

Christian Dior Couture is a leading maison of haute couture and ready-to-wear operating within the LVMH group. The House is recognised for its craftsmanship, creative direction and stewardship of a strong luxury heritage, offering career opportunities across boutiques and atelier operations worldwide.

Role & Responsibilities

  • Deliver exceptional, client-centric service in accordance with the Maison’s standards to drive sales and elevate brand image.
  • Manage in-boutique client relationships: present products, advise on styling, capture client information and follow up to build loyalty.
  • Execute CRM activities and support organisation of client events and targeted outreach campaigns.
  • Act as a mentor for new colleagues by providing induction, on-the-floor coaching and practical training in partnership with the managerial team.
  • Maintain a welcoming environment across all contact channels (in-person, telephone and e-communications) and resolve client issues collaboratively to protect the client relationship and business interests.
  • Contribute to boutique commercial objectives and report performance to the Store Manager.

Qualifications

  • Minimum three years’ experience in retail sales, preferably within luxury fashion.
  • Proven selling techniques and strong commercial awareness.
  • Fluent English (mandatory); additional languages are advantageous.
  • Working knowledge of Office 360 and basic digital software; familiarity with CRM processes.
  • Strong interpersonal skills: empathy, clear communication, team orientation and a client-first mindset.
  • Ambition to grow within luxury retail, flexibility and the ability to work to objectives in a fast-paced environment.

Skills

selling techniques Office 360 CRM e-communication basic digital software clienteling time management

Experience

Minimum 3 years of hands-on retail sales experience, preferably in luxury or premium fashion; experience mentoring or coaching colleagues is a plus.

Education

High school diploma or equivalent; coursework or degree in fashion, business or a related field is an advantage.

Workplace

This position is based in Milan Malpensa, Lombardy, Italy, within easy reach of Milan.

Culture

The Maison cultivates a culture grounded in creativity, meticulous savoir-faire and client excellence. Teams operate in a collaborative, meritocratic environment that values discretion, professional development and a strong service ethos.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Boutique Sales Associate», «Senior Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.