Christian Dior Sales Assistant

Employment
Apprenticeship
Seniority
Entry-Level
Posted
Aug 27, 2026

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Christian Dior Couture, Madrid — Sales Assistant apprenticeship for newly graduated talent. One-year training contract in luxury fashion retail.

Role & Responsibilities

  • Achieve sales objectives through effective application of sales techniques and product expertise
  • Engage clients through detailed product knowledge and compelling storytelling of the House's collections
  • Monitor daily sales targets and Key Performance Indicators (KPI) to drive performance
  • Identify customer expectations, provide tailored product recommendations, and execute effective add-on sales strategies
  • Deliver refined retail ceremony and service excellence to every client, exceeding expectations
  • Manage customer database and develop clienteling strategies to build lasting relationships
  • Create a welcoming, client-focused environment across in-person, phone, and digital channels
  • Build and expand both local and international client portfolios through effective relationship development
  • Collaborate with management to resolve client concerns and protect business interests
  • Support product reception, quality control, inventory management, and stock updates
  • Supervise product feedback processes and ensure quality standards
  • Prepare deliveries and execute meticulous product packaging and presentation

Qualifications

  • Must meet legal requirements to sign an apprenticeship contract (Contrato Formativo para la Obtención de la Práctica Profesional)
  • 1-2 years of experience in fashion and luxury retail environments preferred
  • Proficiency in sales techniques and customer engagement methodologies
  • Fluency in English (mandatory)
  • Proficiency with Microsoft Office 365 and digital business software
  • Strong understanding of luxury brand positioning and Dior's heritage

Skills

Sales techniques and KPI management Product expertise and luxury storytelling Clienteling and customer relationship management Microsoft Office 365 Digital communication platforms Inventory and stock management Quality control assessment Customer problem-solving Time management and organizational skills

Experience

Entry-level candidates with 1-2 years of fashion or luxury retail experience preferred; newly graduated candidates are encouraged to apply

Education

No specific educational qualification mandated; completion of secondary education implied for apprenticeship eligibility

Workplace

This position is based in Madrid, Madrid, Spain.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Client Advisor», «Style Advisor», «Customer Service Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Christian Dior

Christian Dior Sales Assistant

Madrid, Spain

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