Christian Dior Sales Advisor

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Develop comprehensive knowledge of Christian Dior Couture's history, heritage, and current collections to serve as a knowledgeable Maison ambassador
• Welcome clients with excellence, demonstrate deep product knowledge, and execute the Maison's ceremonial sales approach across all product categories
• Execute cross-selling strategies and drive sales performance while monitoring boutique and personal client portfolio KPIs
• Curate personalized, memorable shopping experiences by understanding client desires, personalities, and morphologies while proactively identifying suited style recommendations
• Build and maintain a portfolio of local, national, and international clients using CRM techniques and tools to foster loyalty and establish lasting relationships
• Actively pursue new client acquisition and deepen relationships with existing VIP clientele through tailored service and special attention
• Participate in inventory management, maintain stock organization, and possess complete knowledge of in-store and reserve inventory to fulfill client requests efficiently
• Contribute actively to store process improvement and collective boutique performance through team collaboration and individual initiative

Qualifications

• Minimum 3 years of experience in luxury retail or sales
• Fluent French and English language proficiency; mastery of a third language strongly preferred
• Demonstrated expertise in high-touch client service and relationship management
• Strong understanding of luxury fashion industry trends and aesthetic sensibilities
• Ability to execute CRM best practices and client relationship development
• Exemplary personal presentation and professional comportment aligned with Maison values

Skills

Experience

Minimum 3 years of professional experience in luxury retail, sales, or client-facing roles within the fashion or prestige goods sectors. Prior experience in a luxury boutique environment and demonstrated success in building and maintaining high-value client relationships strongly preferred.

Education

No formal educational qualification specified; comprehensive knowledge of luxury fashion heritage, collections, and industry practices required and developed through training.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.