Christian Dior Sales Advisor

About Christian Dior

Christian Dior Couture, a prestigious brand under the LVMH group, offers a unique opportunity to work within the world's leading luxury goods conglomerate. Known for its rich heritage and commitment to excellence, the company fosters a dynamic and inclusive work environment that values diversity and individual growth.

Role & Responsibilities

• Develop a comprehensive understanding of the history and heritage of Christian Dior Couture.
• Welcome clients as a brand ambassador, demonstrating extensive knowledge of collections and sales ceremonies.
• Propose and sell items across different product categories to optimize cross-selling opportunities.
• Monitor boutique and personal client portfolio KPIs.
• Ensure client well-being in-store and deliver a personalized, memorable, and surprising experience.
• Proactively find solutions to meet the demands of a discerning clientele.
• Provide expert advice on pieces suited to clients' desires, personalities, and physiques.
• Stay attuned to trends to offer clients style-appropriate looks.
• Maintain and nurture long-term client relationships, focusing on loyalty and retention.
• Acquire and retain new clients both nationally and internationally.
• Actively develop a local client portfolio.
• Apply CRM techniques to foster client loyalty using internal tools.
• Participate in stock organization and maintenance.
• Have thorough knowledge of stock and reserve items to efficiently meet client expectations.
• Propose improvements to store processes and performance.
• Collaborate with colleagues to enhance collective boutique performance.

Qualifications

• Strong service orientation and excellent interpersonal skills with both international and local clientele.
• Dynamic, proactive, and autonomous with a keen interest in the luxury and fashion industry.
• Team-oriented with a focus on individual and collective success.
• Results-driven and adaptable to a fast-paced, challenging environment.
• Fluent in French and English; proficiency in a third language is highly desirable.

Skills

Experience

Minimum of 3 years of experience in a similar role within the luxury retail sector.

Workplace

Benefits

Opportunity to join LVMH, the global leader in high-quality luxury products, and work in an international environment with passionate individuals and unlimited development opportunities.

Culture

Christian Dior Couture promotes an inclusive and diverse workplace, committed to employing individuals with disabilities and valuing all unique qualities. The brand encourages a collaborative and supportive culture where individual contributions are recognized and celebrated.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.