Christian Dior Sales Advisor

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Build, manage, and grow a personal client portfolio with emphasis on retention, reactivation, and lifetime value
• Achieve and exceed individual sales targets and KPIs including individual sales volume, units per transaction, and average dollar per transaction
• Deliver welcoming, best-in-class service in person, via telephone, and through electronic communication channels
• Strategically develop and nurture a local and international client base through personalized outreach, appointment setting, and consistent follow-up
• Leverage deep product knowledge and brand storytelling to create meaningful, memorable client experiences and tailored styling guidance
• Resolve client issues in partnership with leadership to ensure business outcomes and client satisfaction
• Support floor moves, merchandising, visual merchandising, and inventory management as required
• Assist with stock organization, inventory cycles, and asset protection through adherence to operating procedures
• Maintain store security procedures, including premises locking and securing as assigned

Qualifications

• Minimum 3 years of retail sales and client service experience, preferably in luxury consumer goods
• Strong drive for business results with demonstrated passion for fashion and brand alignment
• Exceptional communication, organization, and follow-through skills with ability to develop lasting client relationships
• Proficiency with retail systems including phone systems, cash registers, computers, and point-of-sale equipment
• Physical capability to stand for extended periods, lift at least 30 lbs, and handle merchandise and fixtures
• Flexibility to work varied hours including evenings, weekends, and holidays as scheduled

Skills

Experience

Minimum 3 years of retail sales and client service experience in a luxury or premium retail environment, with demonstrated success in building and maintaining client portfolios and achieving sales objectives.

Education

High school diploma or equivalent; additional education in fashion, luxury goods, or business is advantageous.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.