Christian Dior Sales Administrative Assistant
- Employment
- Internship
- Seniority
- Intern
- Department
- Retail & Boutique Operations
- Posted
- Apr 27, 2026
About Christian Dior
Parfums Christian Dior is the fragrance and cosmetics Maison of Dior, operating within the LVMH group. The Maison is known for its exacting standards of creativity, savoir‑faire and luxury French heritage, and offers professional environments where product excellence, client experience and cross‑functional collaboration are central.
Parfums Christian Dior in Saint-Jean-de-Braye seeks a Sales Administrative Assistant (alternance) to manage orders, returns and client relations.
Role & Responsibilities
- Process customer orders and monitor service quality: manage stock ruptures, inactive references, and encourage full‑case ordering where appropriate.
- Analyse SKU volumetry and product life‑cycle signals to anticipate commercial needs (end‑of‑life items, demonstration products) and act proactively.
- Control new product orders in line with quota allocations and internal rules.
- Manage returns lifecycle for the assigned perimeter: analyse return content, prepare pickup requests and integrate return transactions.
- Record and resolve delivery disputes and claims raised by clients; liaise with internal stakeholders to close incidents.
- Serve as the primary point of contact for points of sale and for group/independent retailers in the assigned territory.
- Support ad‑hoc analyses and contribute to project workstreams aimed at operational improvements; propose actionable plans to resolve recurring issues.
- Work closely with commercial managers, Sales Administration and Finance teams to ensure accurate order-to-cash processes.
Qualifications
- Minimum Bac+2 (associate degree) in commerce, business administration or related field; currently enrolled in or eligible for an alternance (work‑study) contract is preferred.
- Organised and autonomous with a strong sense of professional rigor.
- Good collaboration and interpersonal communication skills; able to manage stakeholder relationships with tact and clarity.
- Adaptable and quick to learn new processes; comfortable working in a project mode to drive improvements.
Skills
Experience
Open to candidates with little or no prior professional experience; role is suitable for students or recent graduates in a Bac+2 work‑study (alternance) programme seeking operational exposure in sales administration.
Education
Minimum Bac+2 (associate degree) in commerce, business administration or equivalent; enrollment in an alternance (work‑study) contract preferred.
Workplace
This position is based in Saint-Jean-de-Braye, Centre-Val de Loire, France, within easy reach of Orléans.
Culture
The Maison emphasises creative excellence, collective savoir‑faire and joyful collaboration. Parfums Christian Dior promotes inclusivity and professional development within a high‑performance luxury environment, reflecting the brand’s values of audacity, rigor and responsibility.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Order Management Assistant», «Sales Operations Coordinator», «Client Services Assistant», «Commercial Administration Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.