- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Human Resources, People & Culture
- Posted
- Oct 20, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Parfums Christian Dior seeks a full-time, permanent Retail Training Specialist in Dubai to deliver multi-category training and coaching across fragrance, skincare, makeup and fashion accessories. The role develops teams’ product expertise and commercial performance, supports in-store events and coaching, and reports on training effectiveness.
Role & Responsibilities
- Develop and implement training programmes in sales techniques, client engagement and relationship-building across Fragrance, Skincare, Makeup and Fashion Accessories.
- Train, coach and develop employees in product knowledge, storytelling, ritual application techniques and cross-selling.
- Organize and lead classroom and field training sessions, following up to assess understanding and ensure standards are applied.
- Use workshops, seminars, e-learning and other methods to address different learning styles and needs.
- Evaluate and update training materials to maintain relevance and alignment with Dior standards and the evolving luxury retail landscape.
- Give constructive sales-floor feedback, identify improvement areas and advise on luxury retail best practices and clienteling standards.
- Foster a supportive learning environment that encourages communication, collaboration and knowledge-sharing.
- Support Team Managers in developing coaching skills and embedding a continuous learning culture.
- Lead local point-of-sale events, masterclasses and olfactory and beauty workshops, using strong public-speaking and stakeholder-management skills.
- Equip teams with commercial training to identify sales opportunities, maximize conversion, link and cross-sell, and overcome field challenges.
- Collaborate with store management and stakeholders to align training initiatives with business objectives, sales targets, and corporate commercial and training guidelines.
- Contribute to Beauty Consultant motivation and engagement in-store.
- Track luxury industry trends, competitor activity and emerging retail-training technologies.
- Provide structured feedback after training and coaching sessions, and debrief after field visits.
- Adapt to new technologies for tracking and reporting training and coaching metrics.
Qualifications
- Fluent written and spoken English; Arabic and French are a plus.
- At least 5 years of experience in luxury beauty retail and training.
- Retail knowledge and a sales-oriented mindset, with a passion for sharing technical and practical expertise.
- Exceptional product knowledge across Fragrance, Skincare, Makeup and Fashion Accessories.
- Strong training, public-speaking and presentation skills.
- Client-centric mindset and genuine interest in the cosmetics and luxury industry.
- Digital proficiency and confidence with computer tools, including PowerPoint, Excel and Canva; comfortable with video creation and on-camera presence.
- VIC database management experience is a plus.
Skills
Experience
At least 5 years in luxury beauty retail and training.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Trainer», «Beauty Training Specialist», «Product Training Specialist», «Retail Learning and Development Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.