Christian Dior Retail Project Assistant (Alternance)

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Location
Neuilly‑sur‑SeineÎle-de-FranceFrance
Employment
Internship
Seniority
Intern
Posted
Mar 15, 2026

About Christian Dior

Parfums Christian Dior is the perfume and cosmetics Maison of the Dior house, recognised for its high‑end fragrances, skincare and makeup. As part of the LVMH group, the brand combines Parisian heritage, creative excellence and rigorous craftsmanship to deliver iconic luxury experiences worldwide. The Maison sustains a global retail network across boutiques and department store concessions and invests in talent who embody its standards of refinement and service.

Parfums Christian Dior seeks a Retail Project Assistant (Alternance) in Neuilly‑sur‑Seine to support DTC retail projects, events and clienteling.

Role & Responsibilities

  • Support the planning, coordination and operational delivery of in‑store events and activations across the France market, including logistics, staffing and post‑event performance analysis.
  • Produce and maintain reporting on client experience metrics (clienteling, mystery visits, NPS, Voice of the Customer) and circulate actionable insights to retail teams.
  • Animate the internal DTC community via digital channels to disseminate key updates and ensure alignment between head office and field teams.
  • Coordinate retail operational needs such as uniform management, in‑store services and appointment optimisation in collaboration with store teams.
  • Manage administrative tasks linked to retail incentives and commercial challenges, and support the preparation and monitoring of the retail events budget.
  • Update and maintain retail reference documents (organigrams, internal tools, launch materials) to reflect organisational or product changes.

Qualifications

  • Currently enrolled in a Bac+4/5 (Master’s‑level) programme in business, management, marketing or a related discipline (work‑study/alternance).
  • Previous internship experience in retail or luxury retail preferred.
  • Strong proficiency in Excel and PowerPoint for reporting and presentation purposes.
  • Demonstrable interpersonal and communication skills; able to coordinate multiple stakeholders with diplomacy.
  • High attention to detail, organisational rigour and adaptability in a fast‑paced, customer‑facing environment.

Skills

Excel PowerPoint Clienteling NPS Mystery visits Voice of the Customer Event coordination Retail reporting

Experience

Entry‑level — candidate may be a recent graduate or currently enrolled in a Master’s‑level programme; prior internship experience in retail is an advantage.

Education

Enrolled in a Bac+4/5 (Master’s‑level) programme in business, management, marketing or equivalent (work‑study/alternance).

Workplace

The successful candidate will be located in Neuilly‑sur‑Seine, Île-de-France, France, with easy access to Paris.

Culture

The Maison cultivates a culture of creative excellence, meticulous craftsmanship and collaborative ambition. Inclusive and globally oriented, the workplace values initiative, rigorous standards and a shared commitment to delivering an elevated client experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Project Coordinator (Work‑Study)», «DTC Retail Assistant (Work‑Study)», «Retail Operations Intern», «Retail Project Coordinator (Internship)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.