Christian Dior Retail Operations Intern

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Coordinate monthly internal control processes and assess compliance with internal policies and procedures, preparing executive summaries for local management
• Support in-store audits using standardized checklists, align findings and corrective actions with retail teams, and produce detailed reports with follow-up on action plans
• Prepare monthly reports and conduct analysis on sales, cash, stock management, KPIs, and IT systems
• Support Europe Operations Manager training on policies and processes
• Participate in retail project preparation, setup, and execution including payment systems, approval applications, uniforms, and digital transformation initiatives
• Manage POS system support relating to stock and till transactions, including deployment communication and follow-up across all European zones
• Coordinate annual inventory planning and execution across stores and warehouses throughout the region
• Monitor KPIs related to stock movements, adjustments, and sales performance in support of Europe Operations Teams
• Organize and support France Family Sale events, including on-site till operations (twice annually)
• Assist in Europe Operations Committee organization and Retail Operations Procedure updates

Qualifications

• Bachelor's degree (Bac +4/5) in engineering, business, or equivalent university qualification
• Advanced proficiency in Microsoft Excel (VLOOKUP, pivot tables, macros) and PowerPoint
• Business Intelligence solution experience (Power BI preferred)
• Prior internship experience in supply chain or merchandising
• Strong analytical skills and results-oriented mindset
• Ability to work autonomously and proactively escalate issues
• Excellent organizational and prioritization abilities
• Cross-functional collaboration skills with warehouse and retail teams

Skills

Experience

Beginner level; ideally with at least one prior internship in supply chain or merchandising operations.

Education

Higher education diploma (Bac +4/5) in engineering, business, or equivalent university degree.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.