Christian Dior Retail Manager — Travel Retail (Germany & Austria)
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Apr 23, 2026
About Christian Dior
Parfums Christian Dior is the prestige fragrance and beauty maison within the LVMH portfolio, recognised for artisanal product excellence and couture-led brand expression. The House cultivates elevated client experiences across global retail and travel-retail channels and offers career paths that intersect luxury merchandising, retail operations and international account management.
Parfums Christian Dior seeks a Retail Manager — Travel Retail (Germany & Austria) based in Frankfurt to lead teams, drive sales and manage the Heinemann portfolio.
Role & Responsibilities
- Define and execute retail strategy for assigned travel-retail doors to maximise sell-out, market share and profitability; translate HQ targets into POS-level action plans.
- Analyse sell-out performance and retail KPIs (AUR, UPT, market share) to identify growth levers and implement incentive programmes and assortment adjustments.
- Own P&L awareness for the perimeter: control operational expenses, monitor ROI and optimise commercial levers to enhance profitability.
- Lead recruitment, onboarding, coaching and performance management of CM/BC teams; develop succession planning and remote management capabilities.
- Drive 360° execution of launches and promotional activities in line with On Counter Dates and HQ marketing directives; ensure local adaptation where required.
- Coordinate operational excellence across POS: VM standards, POSM, testers, IT, stock management and store openings; escalate and resolve field issues.
- Build and maintain strategic relationships with retailers, airport authorities and business partners (including Heinemann) to secure alignment on targets, data sharing and joint business planning.
- Prepare comprehensive performance reports, competitive intelligence and business reviews for HQ; recommend opportunities for refit, location optimisation and retailer negotiation.
Qualifications
- Bachelor's degree in Business Administration, Marketing or related discipline.
- Minimum five years' retail management experience with proven leadership; 7–10 years preferred, ideally within luxury beauty, fashion or accessories.
- Proven track record driving sales growth in a retail or travel-retail environment and strong P&L accountability.
- Exceptional people management and remote leadership skills; demonstrable ability to develop high-performing teams.
- Fluency in English is essential; additional languages relevant to the travel-retail footprint (e.g., German) are advantageous.
- Advanced analytical capability with experience translating sales data into actionable commercial plans.
- Excellent stakeholder management, negotiation and communication skills; comfortable liaising with HQ and major retailers.
Skills
Experience
Minimum five years' retail management experience; 7–10 years preferred with at least five years in a leadership role within luxury beauty, fashion or accessories. Travel retail experience is highly desirable.
Education
Bachelor's degree in Business Administration, Marketing, or a related field.
Workplace
This position is based in Frankfurt, Hesse, Germany.
Culture
Parfums Christian Dior operates as a couture-driven House within the LVMH group, where meticulous craftsmanship, creativity and elevated client service converge. The organisation promotes inclusivity, cross-cultural collaboration and a high-performance ethos while offering exposure to international travel-retail operations and cross-marquise initiatives.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Travel Retail Manager», «Area Retail Manager — Travel Retail», «Retail Operations Manager — Travel Retail», «Key Account Retail Manager — Travel Retail», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.