Christian Dior Retail Manager Travel Retail
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Sep 9, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Parfums Christian Dior seeks a Retail Manager for Travel Retail in Frankfurt, Germany managing sales strategy and teams across Germany and Austria locations.
Role & Responsibilities
- Drive business strategy through regular analysis of sell-out results, sales targets, market shares, and average unit sales performance
- Define and execute retail strategy per point of sale based on performance data, targets, and local market conditions
- Develop commercial activities and counter initiatives to exceed sales targets and drive consistent revenue growth
- Set collective and individual performance targets for retail teams (Counter Managers and Beauty Consultants) aligned with brand ambitions
- Proactively manage budget, control operational expenses, and optimize profitability and ROI
- Lead, coach, and motivate retail teams while fostering a culture of excellence, collaboration, and continuous improvement
- Conduct regular performance reviews and implement strategies to recognize achievements and address performance gaps
- Oversee recruitment of Counter Managers and Beauty Consultants in collaboration with HR; ensure retention of top talent
- Manage team staffing, shifts, roster, and coverage planning in line with budgets and business needs
- Ensure operational compliance and excellence of execution following Parfums Christian Dior guidelines and standard operating procedures
- Identify and report operational needs and issues at points of sale (visual merchandising, POSM, IT, stock, tools)
- Coordinate with Commercial Team headquarters to ensure efficient inventory management and stock allocation between stores
- Support implementation of retail operations tools including traffic tracking and productivity systems
- Create strong relationships with retailers and airport authorities to ensure collaboration on data sharing and goal alignment
- Present regular business reviews and marketing plans to retailers to maximize performance
- Identify business opportunities for expansion and share with headquarters for negotiation with retail partners
Qualifications
- Bachelor's degree in Business Administration, Marketing, or related field
- Minimum 5 years of retail management experience with at least 5 years in a leadership role within luxury fashion, beauty, or accessories sectors
- Travel retail experience highly desirable
- Demonstrated ability to drive substantial sales growth in luxury retail environments
- Exceptional leadership and team-building skills with proven track record of developing high-performing teams
- Perfect communication, negotiation, and interpersonal skills with ability to influence diverse stakeholders
- Mastery of Microsoft Office
- Strong analytical capabilities and ability to translate data into actionable business plans
- Proven attention to detail in visual merchandising and client experience
- Fluency in English essential; proficiency in additional languages relevant to travel retail locations advantageous
Skills
Experience
Minimum 5 years of retail management experience, with at least 5 years in a leadership position within the luxury fashion, beauty, or accessories sector. Travel retail experience is highly desirable.
Education
Bachelor's degree in Business Administration, Marketing, or a related field.
Workplace
This position is based in Frankfurt, Hesse, Germany.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Travel Retail Operations Manager», «Regional Retail Director», «Luxury Travel Retail Lead», «Retail Business Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.