- Employment
- Full-Time
- Seniority
- Manager
- Department
- Human Resources, People & Culture
- Posted
- Oct 14, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Parfums Christian Dior seeks a Retail Education Manager to coordinate and deliver fragrance, makeup, and skincare training, primarily across North America, with support for key Latin America events. The role also manages training logistics, seminars, retail materials, and related projects; it is a permanent, full-time position based in Miami with hybrid working and travel of up to 60–70% of the time.
Role & Responsibilities
- Develop and tailor skincare, fragrance, and makeup training programs for beauty consultants, office staff, cruise employees, and retail operators.
- Conduct hands-on classroom and in-store training sessions, demonstrating Dior techniques and services at the point of sale.
- Adapt training materials and methods to the needs of different audiences.
- Manage end-to-end training-event logistics, including ordering and overseeing product and tool deliveries and ensuring compliance with brand guidelines and processes.
- Arrange hotel reservations, catering, flights, and transportation for beauty consultants within allocated budgets.
- Facilitate credential requests and coordinate with field teams and operators to support smooth operations.
- Ensure training materials—including modules, handouts, displays, kits, products, and digital content—are available while managing the allocated budget.
- Contribute to organizing product reveals and productions suitable for multiple regions.
- Lead inductions for new corporate and field employees, combining groups by language where appropriate to maximize attendance.
- Support the Senior Training Manager with projects and tools as needed.
- Deliver training sessions, workshops, and presentations at Regional Seminars and Sales Cycles/Go to Market events.
- Coordinate credential requests and support organization of the Beauty Consultant seminar, including attendee lists, translations and proofreading, printing, procurement, shipping, and transportation.
- Provide timely support for content creation, translations, and proofreading, particularly for retail groups and Beauty Consultant seminars.
- Act as the Retail and Training department's Miami-office interface, overseeing deliveries of products, uniforms, local tools, POSM, and fragrances.
- Manage local material dispatch and distribution to teams in accordance with established guidelines.
- Support deliveries, inventory management, and storage for Novelties collections.
Qualifications
- Proficiency in English; knowledge of a second or third language is a plus.
- Willingness to travel extensively, locally and internationally, up to 60–70% of the time.
- 3–5 years of experience, including at least 2 years in education or training preferred.
- Proven experience in a training or teaching role.
- Thorough understanding of the beauty and luxury industry; credentials from other beauty brands are an advantage.
- Proficiency in Microsoft Office, including Excel, PowerPoint, Word, and Outlook.
- Must be based in the Miami regional corporate office.
- Excellent organizational and planning skills.
- Creative and innovative; demonstrates initiative, resourcefulness, and resilience.
- Exemplary leadership and people-management capacity; assertive, proactive, entrepreneurial, and able to think critically and manage stakeholders.
- Teamwork and collaboration; emotional intelligence; communication and interpersonal skills.
- Learning agility, integrity, and empathy.
- Attention to detail, strategic thinking, strong work ethic, and numeracy and analytical ability.
- Change-management capability, business acumen, adaptability, problem-solving ability, and purpose-driven management.
Skills
Experience
3–5 years of experience, including at least 2 years in education or training preferred.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Training Manager», «Regional Education Manager», «Regional Trainer», «Retail Learning Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.