Christian Dior Retail Analyst Intern

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Liaise between Head Office and retail field teams, supporting daily tasks, projects, and administrative functions
• Create and track incentive communications, monitoring results and performance metrics
• Manage Excel target-setting documents for Dior Ambassador targets across UK and Ireland
• Collate weekly retail Excel reporting for senior leadership and Monday morning PCD meetings by 2 pm
• Process customer returns (RGAs) submitted by UK and Ireland field teams
• Maintain back office data accuracy across retail digital tools including Salesforce, Infoware, and Power BI
• Support retail help inboxes to resolve point-of-sale queries and issues for Dior Ambassadors and field teams
• Coordinate with CRM, Commercial, Marketing, and Merchandising teams to maximize retail sell-out
• Clear purchase orders and invoices via SAP, tracking retail spend against budget
• Support store agency bookings and invoicing; coordinate retail excursions including travel and accommodations
• Collate retailer reports and produce PCD Retail Results for senior leadership
• Align with Marketing and Insights teams on new product forecasts and update tracking documentation
• Maintain ownership of commercial catalogue and action sheets informing Commercial team forecasts
• Update and maintain SKU files feeding into weekly reporting and daily team operations
• Distribute sales trackers to wider team on a weekly basis
• Manage LVMH Beauty weekly reporting, updating PCD records and coordinating completion across all brands

Qualifications

• Graduate of a business school with strong analytical skills
• Fluent in English
• Confident user of Excel and Microsoft Office (Word, PowerPoint)
• Highly numerate with analytical mindset
• Solid interpersonal and cross-functional communication skills
• Experience in sales and/or marketing within a luxury environment (preferred but not essential)

Skills

Experience

Beginner-level or entry-point experience; graduates from business schools with no prior professional experience are encouraged to apply. Experience in luxury retail, sales, or marketing is advantageous but not required.

Education

Bachelor's degree from a business school or equivalent tertiary qualification in business, commerce, or related discipline.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.